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  • Refund.

    Administrater, thanks for your response. I would rather have a refund as I paid for this unlocking service. What happens next. Best regards.

  • #2
    Originally posted by ZTE123 View Post
    Administrater, thanks for your response. I would rather have a refund as I paid for this unlocking service. What happens next. Best regards.
    Can you please write your username?
    We will do a refund as soon as possible, if credits were not consumed.

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    • #3
      Refund requested

      Administrater - My username is ZTE123. Please refund me as agrred on previous reply. (My username was stated when I started this thread). Please let me know what is happening. Best regards.

      Comment


      • #4
        Originally posted by ZTE123 View Post
        Administrater - My username is ZTE123. Please refund me as agrred on previous reply. (My username was stated when I started this thread). Please let me know what is happening. Best regards.
        I am sorry, but there is no such username in our system. Are you sure you used this username when buying credits?

        Comment


        • #5
          Reply to administrater

          Hello Gintas. I appologise I gave you the username to my thread not my unlocker username. My DC-unlocker username is "atlantaf160". Sorry for the inconvenience. Best regards & thanks.

          Comment


          • #6
            Originally posted by ZTE123 View Post
            Hello Gintas. I appologise I gave you the username to my thread not my unlocker username. My DC-unlocker username is "atlantaf160". Sorry for the inconvenience. Best regards & thanks.
            Sorry, but there is also no such username in our system.

            Comment


            • #7
              Usernamr request

              Hello again GINTAS. atlanta is mu usernamef160. See the following:

              Hello Lxxx O'xxxxxxx, Thank you for registering at Unlocked Dongle. Your customer account has been created.You may login to http://www.unlocked-dongle.co.uk using the following username and password: Username - atlantaf160 Password - bxxxxxx

              I have put in the crosses for my security.

              I hope you are not trying to rip me off. I paid via paypal and will be contacting them if you try to be difficult.

              Best regards.

              Comment


              • #8
                Originally posted by ZTE123 View Post
                Hello again GINTAS. atlanta is mu usernamef160. See the following:

                Hello Lxxx O'xxxxxxx, Thank you for registering at Unlocked Dongle. Your customer account has been created.You may login to http://www.unlocked-dongle.co.uk using the following username and password: Username - atlantaf160 Password - bxxxxxx

                I have put in the crosses for my security.

                I hope you are not trying to rip me off. I paid via paypal and will be contacting them if you try to be difficult.

                Best regards.
                You can connect to webiste http://www.unlocked-dongle.co.uk , but not to DC-Unlocker software.
                If you really payed us or our resellers to get username/password and credits to use DC-Unlocker software, please copy payment confirmation email text in private message.

                Comment


                • #9
                  Username reply

                  Hello again GINTAS. Here is a copy of the conformation I got once I paid for the service:
                  Dear Liam,
                  Thank you for your order.
                  This email contains the unlocking software download link and instructions to unlock your phone.
                  Your Submitted Details:
                  Phone Make / Model:
                  =================
                  ZTE Phone – F160
                  =================
                  Unlocking Instructions:
                  1) CONNECT the phone to a USB port on a Windows PC
                  2) INSTALL phone drivers (for most phones, Windows will automatically install drivers)
                  3) DOWNLOAD the unlocking software from:

                  4) INSTALL the unlocking software.
                  5) Open DC-UNLOCKER CLIENT using the icon on your desktop
                  6) SELECT the manufacturer of your phone from the drop down list
                  7) Leave ‘Select Model’ as ‘Auto detect’
                  8) Click on the SEARCH button (magnifying glass). This will detect you phone.
                  9) Click on the SERVER tab and enter the following Username and Password:
                  **********************
                  Username: lia2909
                  Password: *
                  **********************
                  10) Click on the UNLOCKING tab and then click UNLOCK to start the unlock process, follow onscreen instructions.
                  Most unlocking problems can be resolved by going to our support pages.

                  Thank you for choosing Unlocked-Dongle.co.uk!
                  Sincerely,
                  Unlocked Dongle


                  I have had three USERNAMES - perhaps this is why I have given you some wrong information. e.g. a username to set up an account, a username to set up a thread and a username to use the software. Sorry If I have given you the wrong information. Best regards.
                  Last edited by Gintas; 2011-10-03, 01:51 PM.

                  Comment


                  • #10
                    Originally posted by ZTE123 View Post
                    Hello again GINTAS. Here is a copy of the conformation I got once I paid for the service:
                    Dear Liam,
                    Thank you for your order.
                    This email contains the unlocking software download link and instructions to unlock your phone.
                    Your Submitted Details:
                    Phone Make / Model:
                    =================
                    ZTE Phone – F160
                    =================
                    Unlocking Instructions:
                    1) CONNECT the phone to a USB port on a Windows PC
                    2) INSTALL phone drivers (for most phones, Windows will automatically install drivers)
                    3) DOWNLOAD the unlocking software from:

                    4) INSTALL the unlocking software.
                    5) Open DC-UNLOCKER CLIENT using the icon on your desktop
                    6) SELECT the manufacturer of your phone from the drop down list
                    7) Leave ‘Select Model’ as ‘Auto detect’
                    8) Click on the SEARCH button (magnifying glass). This will detect you phone.
                    9) Click on the SERVER tab and enter the following Username and Password:
                    **********************
                    Username: lia2909
                    Password: *
                    **********************
                    10) Click on the UNLOCKING tab and then click UNLOCK to start the unlock process, follow onscreen instructions.
                    Most unlocking problems can be resolved by going to our support pages.

                    Thank you for choosing Unlocked-Dongle.co.uk!
                    Sincerely,
                    Unlocked Dongle


                    I have had three USERNAMES - perhaps this is why I have given you some wrong information. e.g. a username to set up an account, a username to set up a thread and a username to use the software. Sorry If I have given you the wrong information. Best regards.
                    Yes, you gave me wrong information. Now check again what you copied: username and password for DC-Unlocker software is shown. "lia2909" is the username that you should provide me.
                    Ok, we will do a refund as soon as possible to username "lia2909".

                    Comment


                    • #11
                      THANKS for assistance

                      Hello GINTAS.

                      I appologise for initially giving you the wrong USERENAME. Thanks

                      Comment


                      • #12
                        You have bought from our reseller, not from us. Sorry, we can not refund payments that are done not to us.
                        You should contact the reseller you bought credits from for refund.

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