Unlock problem Huawei B970

[s0ph0r]

Hi,

I've got a problem unlocking my Huawei B970 router.

I bought 10 credits in order to unlock it but I always got the error "Error Code 36 - Unknown responce".

After some errors (I copied everything into the log), I noticed that all my credits are gone!!!

Please either help me unlock or kindly refund me my 10€.

Thanks!

[Vincentas]

Unlocking again same device does not need credits. You can unlock it again without credits.
About other errors, you should contact us by live chat on Monday on working hours from 11 to 17 gmt+2. We will try to fix it and unlock.
If will no be able, then will do refund.