access denied, error 62

[ecappella]

I buy credits but server reply with error message. un is: ecappella
Thanks

[ojosepedro]

Again

I've buyed 4 credits but my acess is denied...
Why?

Both usernames:

uname: ojosepedro

and

uname: josepsobrinho

Unlock it to me, please...

[Gintas]

I buy credits but server reply with error message. un is: ecappella
Thanks

You were blocked because wrong username or password was entered too many times.
Please copy-paste the password from email that you get after purchasing credits.

[Gintas]

I've buyed 4 credits but my acess is denied...
Why?

Both usernames:

uname: ojosepedro

and

uname: josepsobrinho

Unlock it to me, please...

Uninstall network scanner software and its drivers (WinPcap driver npf.sys) and try again. Now you are unblocked, but if you will not uninstall you will be blocked again.