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  • access denied

    Hi, I just registered and bought credits to unlock my phone, but when I try to login in the software I get an "access denied" message. What do I do???

  • #2
    I will wait for a solution until tomorrow and if I don't get one I'll just claim a refund for the credits I bought.
    Tks.

    Comment


    • #3
      Could you write your username that you received after credits purchase?
      Then I would be able to check, why do you receive this error.

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      • #4
        my username is tatychwat

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        • #5
          Originally posted by tatychwat View Post
          my username is tatychwat

          Uninstall network scanner software and its drivers (WinPcap driver npf.sys) and try again. Now you are unblocked, but if you will not uninstall you will be blocked again.

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          • #6
            acces denied

            Hi,
            I've got the same problem. I bought credits and it tells me "access denied" on "check login". Why? I have uninstalled WinPCap. What is the problem with having winpcap installed? What does winpcap have to do with unlocking a usb DC?

            my username is vnb8yYD6

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            • #7
              Originally posted by vnb8yYD6 View Post
              Hi,
              I've got the same problem. I bought credits and it tells me "access denied" on "check login". Why? I have uninstalled WinPCap. What is the problem with having winpcap installed? What does winpcap have to do with unlocking a usb DC?

              my username is vnb8yYD6
              Uninstall network scanner software and its drivers (WinPcap driver npf.sys) and try again.

              WinPcap is network scanner. Scanning / sniffing / spying / monitoring / disassembling software are not allowed to use with DC-Unlocker, thats why it is being blocked.

              You are unblocked now, try again to connect.

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              • #8
                but I don't have winpcap installed in my computer...

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                • #9
                  Originally posted by tatychwat View Post
                  but I don't have winpcap installed in my computer...
                  Solved after contacting via Live Chat.

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                  • #10
                    sir, my dc unlocker is block . error connecting to server . dongle id is 0d9faf6b

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                    • #11
                      Originally posted by sonuchandwani View Post
                      sir, my dc unlocker is block . error connecting to server . dongle id is 0d9faf6b
                      Unblocked and block reason provided after you contact us by e-mail. Please check it or may be blocked again.

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