credits

[geneque]

hi! is it possible to move currently unused credits to another user's account? thanks.

[Gintas]

hi! is it possible to move currently unused credits to another user's account? thanks.

Yes, it is possible. We need that you have all proves that account belongs to you.
If you are sure that you can prove it - contact us via Live Chat on working hours (Monday to Friday 9am to 5pm GMT) and we will try to help you.

[geneque]

We need that you have all proves that account belongs to you.

I'm a dongle user, is my dongle a sufficient prove or something else is still needed in addition to that?

[Vincentas]

I'm a dongle user, is my dongle a sufficient prove or something else is still needed in addition to that?

You should contact us live. By live chat from web page on working hours from Monday to Friday from 11 to 17 gmt+2.