unblock account please

[chettana]

I need my account unblock so I can attempt to unlock my modem one more one. I didn't understand the procedure until an email message from one of the admin explaining it to me on how it works. There should be a sticky on how everything is work. And there should be a credit account associates with the product model. I have a zte mf61 and it's 2 credits. I didn't know that. Anyway, I'm waiting for the unblock and retry again! Thanks. Much appreciate.

[Vincentas]

Could you write your username or dongle serial number that is blocked?

[chettana]

What username? You mean my gmail? Dongle serial, you mean the IMEI number? 355786041441564

Could you write your username or dongle serial number that is blocked?

[Vincentas]

What username? You mean my gmail? Dongle serial, you mean the IMEI number? 355786041441564

No, mean username that you received after bought credits.

[chettana]

I didn't get a username nor password when I bought the credit.

No, mean username that you received after bought credits.

[Vincentas]

I didn't get a username nor password when I bought the credit.

Then send me payment confirmation by private message and we will check more.

[chettana]

ok sounds good. That will do!

Then send me payment confirmation by private message and we will check more.