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unlock failing on e303/e173z-1 from safaricom

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  • unlock failing on e303/e173z-1 from safaricom

    Hello!

    I have read all the posts related to the e303 and the e173z-1 but I have not seen a solution.

    - I bought a 'safaricom e303'.

    - DC unlocker says it is an E173z-1 .

    - DC unlocker website says both E303 and 'Huawei E173 Safaricom' are supported.

    - I used a non safaricom sim and I have tried DC unlocker and it gives me the unlock code.

    - When I press 'read unlock code and auto enter to code', it says 'Modem successfully unlocked!'

    - Modem is still locked.

    DC-unlocker says:


    Code:
    DC - Unlocker 2 Client 1.00.0987
    
    Detecting modem :
    
    selection :
    manufacturer - Huawei modems
    model - Auto detect (recommended)
    
    Found modem         : E173z-1
    Model               : Huawei E303
    IMEI                : ***
    Serial NR.          : ***
    Firmware            : 21.157.71.00.94
    Compile date / time : Apr 19 2012 14:52:36
    Hardware ver.       : CH2E303SM
    Dashboard version   : UTPS23.006.02.04.94_MAC23.006.02.03.94_LNX23.006.02.03.94
    Chipset             : HiSilicon
    Voice feature       : disabled
    SIM Lock status     : Locked (CardLock)
    Wrong codes entered : 0 (unlock attempts left : 10)
    
    ===================================================================
    
    Unlocking, please wait ... 
    
    Modem successfully unlocked !
    
    Credits left : 0
    When I press 'Detect Modem' again to display the info, it still shows 'Locked'.

    Is this modem supported? If not, how do I get a refund?

  • #2
    Originally posted by martinl123 View Post
    Hello!

    I have read all the posts related to the e303 and the e173z-1 but I have not seen a solution.

    - I bought a 'safaricom e303'.

    - DC unlocker says it is an E173z-1 .

    - DC unlocker website says both E303 and 'Huawei E173 Safaricom' are supported.

    - I used a non safaricom sim and I have tried DC unlocker and it gives me the unlock code.

    - When I press 'read unlock code and auto enter to code', it says 'Modem successfully unlocked!'

    - Modem is still locked.

    DC-unlocker says:


    Code:
    DC - Unlocker 2 Client 1.00.0987
    
    Detecting modem :
    
    selection :
    manufacturer - Huawei modems
    model - Auto detect (recommended)
    
    Found modem         : E173z-1
    Model               : Huawei E303
    IMEI                : ***
    Serial NR.          : ***
    Firmware            : 21.157.71.00.94
    Compile date / time : Apr 19 2012 14:52:36
    Hardware ver.       : CH2E303SM
    Dashboard version   : UTPS23.006.02.04.94_MAC23.006.02.03.94_LNX23.006.02.03.94
    Chipset             : HiSilicon
    Voice feature       : disabled
    SIM Lock status     : Locked (CardLock)
    Wrong codes entered : 0 (unlock attempts left : 10)
    
    ===================================================================
    
    Unlocking, please wait ... 
    
    Modem successfully unlocked !
    
    Credits left : 0
    When I press 'Detect Modem' again to display the info, it still shows 'Locked'.

    Is this modem supported? If not, how do I get a refund?
    Sorry, this modem is not supported and cannot be unlocked with DC-Unlocker
    Maybe someday in future it will be supported, but do not know when exactly.

    For a refund, please write us your username.

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