Huawei Ascend Y100 Unlock err pls help

[nishue]

DC - Unlocker 2 Client 1.00.1005

Detecting phone :

selection :
manufacturer - Huawei phones
model - Huawei Ascend Y series

Waiting modem/phone to be ready ...OK
Model : Huawei Ascend Y series
IMEI : 862885010170117
Wi-Fi MAC : 0C:37C:32:C3:80
BlueTooth MAC : 0C:37C:32:C3:7F
SIM Lock status : Locked (Network lock)

================================================== =================

Unlocking, please wait ...

No response !

Error code 21


unlock failed !

what is the err ? pls can you help me ?

[Valdemaras]

DC - Unlocker 2 Client 1.00.1005

Detecting phone :

selection :
manufacturer - Huawei phones
model - Huawei Ascend Y series

Waiting modem/phone to be ready ...OK
Model : Huawei Ascend Y series
IMEI : 862885010170117
Wi-Fi MAC : 0C:37C:32:C3:80
BlueTooth MAC : 0C:37C:32:C3:7F
SIM Lock status : Locked (Network lock)

================================================== =================

Unlocking, please wait ...

No response !

Error code 21


unlock failed !

what is the err ? pls can you help me ?

Are you followring this guide https://www.dc-unlocker.com/ascend-y...lock-procedure for unlocking your phone? This error usually caused if there are more phones/modems connected to pc. If there is none, try to connect your phone to other usb port.