Huawei e398u-1 with Telenor logo on it purchased from eBAY India

[carracio]

I recently purchased a Huawei e398u-1 on ebay india. The modem has telenor logo on it. Its unlocked and I had purchased it to use in Kuwait.
Upon installing the modem here and trying to get it up and running, I have been unsuccessful so far. The data sim was not able to register with the network. I am able to read the sim messages but unable to access the 4g Lte network.
Can anyone help ??

I believe my local service provider operates on 1800 Mhz frequency

[Valdemaras]

Have you changed connection settings for connecting to new network?

[carracio]

Yes I have. I created a new profile with the local Service provider APN settings. But the modem is not able to register on the network.

[Valdemaras]

Could you try to detect your device with dc-unlocker and paste here what was detected. Also try to use this https://files.dc-unlocker.com/backen...D68504833D730A unbranded connect manager.

[carracio]

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found modem : E398
Model : Huawei E398
IMEI : 354217041088172
Serial NR. : 7HA5TC11B2510051
Firmware : 11.335.21.00.000
Compile date / time : Sep 19 2011 17:27:32
Hardware ver. : CD2E398M Ver.C
Dashboard version : UTPS23.001.07.06.910_LNX23_myModem.in
Chipset : Qualcomm MDM9200
NAND Flash : HY27SF081G2A
Voice feature : not supported in current firmware
SIM Lock status : unlocked
Wrong codes entered : 0 (unlock attempts left : 10)

[carracio]

Tried using the Unbranded Connection Manager.. but still having the same issue.
I'm subscribed to the VIVA mobile telecom network in Kuwait

[Valdemaras]

Tried using the Unbranded Connection Manager.. but still having the same issue.
I'm subscribed to the VIVA mobile telecom network in Kuwait

Have you tried to use device with other card?

[carracio]

I tried using it with another card from the same service provider but the end result is the same.

[Valdemaras]

Does connection manager show network status or there is no network what so ever?

[carracio]

Does connection manager show network status or there is no network what so ever?

No network status what so ever. Could it be because of the bandwidth?? Viva operates on 1800Mhz and I have read that Huawei E398u-1 is at 900/2600Mhz

[Vincentas]

No network status what so ever. Could it be because of the bandwidth?? Viva operates on 1800Mhz and I have read that Huawei E398u-1 is at 900/2600Mhz

Yes, bandwidth may be problem.