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Huawei B593s-22 modem not found

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  • Huawei B593s-22 modem not found

    Hi - hoped it wouldn't come to this ...

    My Huawei B593s-22 modem is not found by latest DCU software (v1.00.1105). I've done all the "processes" suggested (firewall etc.). The modem appears in the LAN adapter under Network Settings. My account is good and I have sufficient credits. I've tried 3 different computers (2 x Win7 64-bit and one old WinXP) with same results. I've reset router and only changed LAN IP from default 192.168.1.1 to 192.168.11.1 (also tried 192.168.1.2) to prevent conflict with my main Alactel Y800 4G router whose SIM I want to use.

    The router is brand new, UK sourced and Huawei branded and I thought it was unlocked but it came with an EE SIM for a trial. It fires up OK and unlocked with this EE SIM but I am in Portugal so there's no EE coverage . I am with Optimus WOW with the Alcatel router over here.

    Connection is by LAN cable (known to work). Wireless turned on or off (after server validation) - no change.

    Product information as follows (direct from router):-

    Model : B593s-22
    SN : S2Z7SA93C0602**2 (I can let you know ** digits if necessary)
    IMEI : 860091022287*** (I can let you know *** digits if necessary)
    Hardware version : Ver.B
    Firmware version : V200R001B236D30SP00C1055
    Firmware build time : Nov 23 2013 / 14:33:42

    Have I got non-standard firmware preventing detection? If so, can I flash something generic (and which of the many versions around)?
    Does it matter what SIM card is inserted during the attempt to unlock (e.g. normal mobile phone SIM card)? I've tried with / without various SIM cards.
    I have searched other earlier threads (e.g."B593s-22 Help!!" started 2013-09-27) and did all the suggestions. I even tried the <1066> software build!
    Does the DCU cllient need to be on-line to detect the modem (it seems not)?

    Any help appreciated.
    Last edited by fattburger; 2014-04-15, 01:36 PM.
    Seen it all, done it all, can't remember any of it. That was the Sixties for you!

  • #2
    Originally posted by fattburger View Post
    Hi - hoped it wouldn't come to this ...

    My Huawei B593s-22 modem is not found by latest DCU software (v1.00.1105). I've done all the "processes" suggested (firewall etc.). The modem appears in the LAN adapter under Network Settings. My account is good and I have sufficient credits. I've tried 3 different computers (2 x Win7 64-bit and one old WinXP) with same results. I've reset router and only changed LAN IP from default 192.168.1.1 to 192.168.11.1 (also tried 192.168.1.2) to prevent conflict with my main Alactel Y800 4G router whose SIM I want to use.

    The router is brand new, UK sourced and Huawei branded and I thought it was unlocked but it came with an EE SIM for a trial. It fires up OK and unlocked with this EE SIM but I am in Portugal so there's no EE coverage . I am with Optimus WOW with the Alcatel router over here.

    Connection is by LAN cable (known to work). Wireless turned on or off (after server validation) - no change.

    Product information as follows (direct from router):-

    Model : B593s-22
    SN : S2Z7SA93C0602**2 (I can let you know ** digits if necessary)
    IMEI : 860091022287*** (I can let you know *** digits if necessary)
    Hardware version : Ver.B
    Firmware version : V200R001B236D30SP00C1055
    Firmware build time : Nov 23 2013 / 14:33:42

    Have I got non-standard firmware preventing detection? If so, can I flash something generic (and which of the many versions around)?
    Does it matter what SIM card is inserted during the attempt to unlock (e.g. normal mobile phone SIM card)? I've tried with / without various SIM cards.
    I have searched other earlier threads (e.g."B593s-22 Help!!" started 2013-09-27) and did all the suggestions. I even tried the <1066> software build!
    Does the DCU cllient need to be on-line to detect the modem (it seems not)?

    Any help appreciated.
    Attempt to detect router while computer does not have active internet connection (other router that you use for internet is disconnected from this pc that you try to detect on) as it has no influence for detect, only other connected modems/phones might have. Try to detect while it has invalid sim inside - from operator that it does not work with.
    >>Free Octohide VPN for Android, find it on Google Play Here<<

    Comment


    • #3
      Thanks Valdemaras but no change - still not found. Would upload screenshots but have strange message trying to upload an 8KB 320x480 image. "Image resize failed due to your image library not having support for this image type. C1.jpg"

      Here are links to the images:-

      https://www.flickr.com/photos/123377677@N06/13874202423

      Last edited by fattburger; 2014-04-15, 03:58 PM. Reason: Added photo links
      Seen it all, done it all, can't remember any of it. That was the Sixties for you!

      Comment


      • #4
        Originally posted by fattburger View Post
        Thanks Valdemaras but no change - still not found. Would upload screenshots but have strange message trying to upload an 8KB 320x480 image. "Image resize failed due to your image library not having support for this image type. C1.jpg"

        Here are links to the images:-

        https://www.flickr.com/photos/123377677@N06/13874202423
        Contact us via live support chat from our web page with link to this thread, we will try to take log file from you and check this detect problem on our side.
        >>Free Octohide VPN for Android, find it on Google Play Here<<

        Comment


        • #5
          I'm having the same issue. Brand new B593 s-22. Followed all instructions and tips. Still getting "modem not found". Help, please?

          Comment


          • #6
            Originally posted by elmerbug View Post
            I'm having the same issue. Brand new B593 s-22. Followed all instructions and tips. Still getting "modem not found". Help, please?
            Please contact us by live chat from web page. Then we would be able to check more.

            Comment


            • #7
              Originally posted by elmerbug View Post
              I'm having the same issue. Brand new B593 s-22. Followed all instructions and tips. Still getting "modem not found". Help, please?
              Regretfully, the guys here couldn't resolve my issue and refunded my fee which a least shows they are honest and straightforward.
              I managed to get an unlock code which worked.
              Good luck!
              Last edited by Valdemaras; 2014-08-12, 03:41 PM. Reason: Advertising or suggesting other services on DC-Unlocker forums not allowed.
              Seen it all, done it all, can't remember any of it. That was the Sixties for you!

              Comment


              • #8
                I have the same problem: "modem not found". Has anyone resolved this issue?

                Comment


                • #9
                  Originally posted by barrida View Post
                  I have the same problem: "modem not found". Has anyone resolved this issue?
                  Please contact us by live chat from web page. Then we would be able to check more.

                  Comment

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