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Error code 21

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  • Error code 21

    Found modem : E3131s-2EW
    Model : Huawei E3131
    IMEI : 866539016910135
    Serial NR. : G8J7SA12A1920413
    Firmware : 21.157.48.00.738
    Compile date / time : May 10 2012 14:51:42
    Hardware ver. : CH2E303SM
    Dashboard version : UTPS21.005.22.07.738_MAC21.005.22.05.738_LNX21.005 .22.03.738
    Voice feature : unknown(read failed)(read failed)
    SIM Lock status : Locked (CardLock)
    Wrong codes entered : 10 (unlock attempts left : 0)

    Unlocking, please wait ...

    No response !

    Error code 21


    unlock failed !



    I want my money back!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • #2
    Do you use latest dc-unlocker software version?
    Is modem detected by autodetect and modem software closed at unlock time?

    Restart modem and repeat unlock. Unlocking same device again does not require credits.

    Comment


    • #3
      Try again

      Detecting modem :

      selection :
      manufacturer - Huawei modems
      model - Auto detect (recommended)

      Found Applications port COM5
      Found Diagnostics port COM4

      Found modem : E3131
      Model : Huawei E3131
      IMEI : 866539016910135
      Serial NR. : G8J7SA12A1920413
      Firmware : 21.158.00.00.1020
      Compile date / time : Sep 19 2012 17:50:31
      Hardware ver. : CH2E303SM
      Dashboard version : UTPS21.005.22.07.738_MAC21.005.22.05.738_LNX21.005 .22.03.738
      Chipset : HiSilicon
      Voice feature : enabled
      SIM Lock status : unlocked
      Wrong codes entered : 10 (unlock attempts left : 0)

      ================================================== =================

      Check account status

      User : riewsofia
      Password : OK !
      Credits left : 3

      ================================================== =================
      But button Do job is innactive? New credit?
      Attached Files

      Comment


      • #4
        Originally posted by riewsofia View Post
        Try again

        Detecting modem :

        selection :
        manufacturer - Huawei modems
        model - Auto detect (recommended)

        Found Applications port COM5
        Found Diagnostics port COM4

        Found modem : E3131
        Model : Huawei E3131
        IMEI : 866539016910135
        Serial NR. : G8J7SA12A1920413
        Firmware : 21.158.00.00.1020
        Compile date / time : Sep 19 2012 17:50:31
        Hardware ver. : CH2E303SM
        Dashboard version : UTPS21.005.22.07.738_MAC21.005.22.05.738_LNX21.005 .22.03.738
        Chipset : HiSilicon
        Voice feature : enabled
        SIM Lock status : unlocked
        Wrong codes entered : 10 (unlock attempts left : 0)

        ================================================== =================

        Check account status

        User : riewsofia
        Password : OK !
        Credits left : 3

        ================================================== =================
        But button Do job is innactive? New credit?
        No, do not need credits to repeat unlock. What sim is there inserted in device at detect time? Original (same provider as modem) or other provider?

        Comment


        • #5
          Original. I test tomorrow with other card. Regards

          Comment


          • #6
            Originally posted by riewsofia View Post
            Original. I test tomorrow with other card. Regards
            Insert other provider sim. Then you will see real lock status and will be able to to repeat unlock.

            Comment


            • #7
              All is OK.

              SIM Lock status : unlocked

              Regards

              Comment

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