unlock faild for huawei e5372, please refund

[mysst]

please refund my credits....




Only 1 modem, selected to get information

Getting information from the device...
Getting information from the device...OK

Model: E5372T
Application port: COM3
Diagnostic port: --
IMEI: 862554020611540
Firmware Version: 21.270.05.00.76
Build Date: Feb 19 2014, 15:08:56
DL Ver:2.0
DL Info:
swver:21.270.05.00.76
isover:WEBUI_13.100.10.00.76_E5_V7R1_V3R2
product name:B710D0__0
dload type:0
Authority Ver:1000

User: alyahyamo
User credits: 7
9/20/2014 10:14:53 PM Starting unlock device...
Looking for attached port...
Attached port found: COM3

USB Device REMOVAL
Type: @oem39.inf,%busfilter.devicedesc%;USB Composite Device
VidPid: VID_12D1&PID_1506
Instance id: 6&3b069a8e&0&2
Changing device to download mode...

USB Device INSERTION
Type: @usb.inf,%usb\composite.devicedesc%;USB Composite Device
VidPid: VID_12D1&PID_1C05
Instance id: 6&3b069a8e&0&2
Device found
Preparing to unlock...
Device Firmware: 21.270.05.00.76
Device Product: HUAWEI B710D0__0
Unlocking device, please wait...
9/20/2014 10:15:47 PM Unlocking device finished OK
Exception: Socket Error # 10054
Connection reset by peer.

Only 1 modem, selected to get information

Getting information from the device...
Getting information from the device...
Getting information from the device...OK

Product: HUAWEI B710D0__0
Diagnostic port: COM6
Firmware Version: 21.270.05.00.76

User: alyahyamo
User credits: 0

[Vincentas]

Restart modem and repeat unlock. Unlocking same device again does not require credits and you can repeat unlock with 0 credits in your account.

[mysst]

OK, is it now unlocked ?????
please check the uploaded photo

[Valdemaras]

Yes, now unlock is complete.