lock or read the unlock code for Huawei y300-0100 in loop.

[buzz71]

hello i have one huawei y300 in italy. the phone is in loop. i see , when i try to put it on, only huawei logo.
i have tried many times to install a new rom from android reset interface. i have try to have a unlock number from internet by imei, model, and serial numebr. buti can't read the "product id" (the phone is in loop) and i guess that phone of my friend, is not root!
so i have pay dc unlocker to try to unlock bootloader, or read the unlock code of the phone.
i can't unlock it by dc-unlocker. why?
i have 8 credit.what i must try to have or unlock phone, or unlock code?
thank you...

[Vincentas]

If phone is not working unlock will not repair it. Also, you can not unlock it if it has problems. Phone must be in special mode.
Write your username and we will check for refund possibility.

[buzz71]

If phone is not working unlock will not repair it. Also, you can not unlock it if it has problems. Phone must be in special mode.
Write your username and we will check for refund possibility.

hello my username is: buzz71
thank you....

[Valdemaras]

hello my username is: buzz71
thank you....

Refund has been done, thank you for using our services.

[buzz71]

Refund has been done, thank you for using our services.

thank you very much