E8372 Not unlock with latest Version of DC unlocker

[sunshine4u]

hi team i have followed all the procedure for unlock
but when downgrade from support firmware DC unlocker client detect sim locks as unknown(read failed)

kindly fix this issue

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM42

Found modem : E8372
Model : Huawei E8372h
IMEI : 866457020020207
Serial NR. : B7ZBY15205001493
Firmware : 21.180.99.03.00
Compile date / time : Dec 8 2014 10:19:18
Hardware ver. : CL1E8372HM
Dashboard version : WEBUI_17.100.08.00.292
SIM Lock status : unknown(read failed)

[Vincentas]

Please contact us by live chat from web page on Monday. Then we would be able to check more.

[Arunas]

please try detect w wrong sim card.

[ModemUser]

Have exactly the same issue as Sunshine4U (modem is unusable currently)
first time i have had an problem with dc unlocker
guess the same fix needed for all users.

[Valdemaras]

Have exactly the same issue as Sunshine4U (modem is unusable currently)
first time i have had an problem with dc unlocker
guess the same fix needed for all users.

Also, can we know what was the original firmware version in your device prior to flashing?

[ModemUser]

Also, can we know what was the original firmware version in your device prior to flashing?

Can you explain further how i get access to that info now that it has been flashed ?

[Valdemaras]

Can you explain further how i get access to that info now that it has been flashed ?

If you provide your username or imei of that device we will be able to to look into it.

[danish1162]

waooo problem solved bingooo

[ModemUser]

waooo problem solved bingooo

Please explain a liitle more ?

[sunshine4u]

@ Danish how u unlock ?? please explain with which firmware u downgrade ?

[Valdemaras]

Please explain a liitle more ?

Need to flash to 21.110.99.04.00 then unlock, contact via live support chat to receive beta software for fixed solution to your modem.