HUAWEI B310S-927 still locked after using latest version

[Azizski]

hi i have try to unlock huawei modem and it says successfully unlocked but its not

this is the entire log


DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM11

Found modem : B310s-927
Model : Huawei B310
IMEI : 866175023388526
Serial NR. : F5S7S15530007864
Firmware : 21.300.01.00.1304
Compile date / time : Mar 19 2015 23:17:38
Hardware ver. : WL1B310TM
Dashboard version : 00.00.00.000.00
Web UI version : WEBUI_17.100.09.00.03_CPE
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

Unlocking, please wait ...

Modem successfully unlocked !

Credits left : 0

================================================== =================

Reading flash :
Address : 0x00000000
Size : 0x00100000
Please wait...

Port unavailable

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei B310

Selected Applications port COM11

Found modem : B310s-927
Model : Huawei B310
IMEI : 866175023388526
Serial NR. : F5S7S15530007864
Firmware : 21.300.01.00.1304
Compile date / time : Mar 19 2015 23:17:38
Hardware ver. : WL1B310TM
Dashboard version : 00.00.00.000.00
Web UI version : WEBUI_17.100.09.00.03_CPE
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

Check account status

User : azizski
Credits left : 0

Unlock Auto detect (recommended) (866175023388526) cost 0 cr
Service text tutorial: https://www.dc-unlocker.com/huawei-b...d-unlock-guide
Service video tutorial: https://youtu.be/2aaD9ts_CzU

================================================== =================

Unlocking, please wait ...

Modem successfully unlocked !

Credits left : 0

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM11

Found modem : B310s-927
Model : Huawei B310
IMEI : 866175023388526
Serial NR. : F5S7S15530007864
Firmware : 21.300.01.00.1304
Compile date / time : Mar 19 2015 23:17:38
Hardware ver. : WL1B310TM
Dashboard version : 00.00.00.000.00
Web UI version : WEBUI_17.100.09.00.03_CPE
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

Unlocking, please wait ...

Modem successfully unlocked !

Credits left : 0

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei B310

Selected Applications port COM11
Selected Diagnostics port COM11

modem not found !

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM11
Found Diagnostics port COM11

modem not found !

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM11
Found Diagnostics port COM11

modem not found !

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM11

Found modem : B310s-927
Model : Huawei B310
IMEI : 866175023388526
Serial NR. : F5S7S15530007864
Firmware : 21.300.01.00.1304
Compile date / time : Mar 19 2015 23:17:38
Hardware ver. : WL1B310TM
Dashboard version : 00.00.00.000.00
Web UI version : WEBUI_17.100.09.00.03_CPE
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

Unlocking, please wait ...

Modem successfully unlocked !

Credits left : 0

================================================== =================

Check account status

User : azizski
Credits left : 0

Unlock Huawei B310 (866175023388526) cost 0 cr
Service text tutorial: https://www.dc-unlocker.com/huawei-b...d-unlock-guide
Service video tutorial: https://youtu.be/2aaD9ts_CzU

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1233

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei B310

Selected Applications port COM11
Selected Diagnostics port COM9

Found modem : B310s-927
Model : Huawei B310
IMEI : 866175023388526
Serial NR. : F5S7S15530007864
Firmware : 21.300.01.00.1304
Compile date / time : Mar 19 2015 23:17:38
Hardware ver. : WL1B310TM
Dashboard version : 00.00.00.000.00
Web UI version : WEBUI_17.100.09.00.03_CPE
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

Unlocking, please wait ...

Modem successfully unlocked !

Credits left : 0

================================================== =================

Enabling all bands ...

Port unavailable

================================================== =================

Enabling all bands ... OK !

================================================== =================

Enabling all bands ... OK !

================================================== =================

Enabling all bands ... OK !

================================================== =================

[Valdemaras]

Contact us by live support chat and we will check more.

[Azizski]

Contact us by live support chat and we will check more.

chat is offline

can you check please if the modem with stc operator (saudi arabia) firmware can be unlocked ? and if not i would like to refund

[Valdemaras]

chat is offline

can you check please if the modem with stc operator (saudi arabia) firmware can be unlocked ? and if not i would like to refund

This same router with same firmware was unlocked thousands of times already

[azherahmed200]

yes but some some devices purchase in stc office is not detect my computer i try to 2 3 computers. but *note* purchase another shop re seller is detect my computer and i more unlock devices purchase another shop re seller
please DC-UNLOCKER team please help me please please

[Azizski]

This same router with same firmware was unlocked thousands of times already

Alright i did exactly the same as your tutorial and router restart itself do i need to make manual restart ? What are the procedures you recommend and do i need credit for unlock?

Thank you

[Valdemaras]

Alright i did exactly the same as your tutorial and router restart itself do i need to make manual restart ? What are the procedures you recommend and do i need credit for unlock?

Thank you

Repeating unlock does not require new credits. I've also noticed that every single device after unloc kwas flashed to this 21.300.01.00.00 firmware. Can find it in here https://www.dc-unlocker.com/file-lis..._platform/B310 flashing software here - https://www.dc-unlocker.com/forum/sh...ad.php?t=24196 flashing won't require credits if you use same account.

[Azizski]

Repeating unlock does not require new credits. I've also noticed that every single device after unloc kwas flashed to this 21.300.01.00.00 firmware. Can find it in here https://www.dc-unlocker.com/file-lis..._platform/B310 flashing software here - https://www.dc-unlocker.com/forum/sh...ad.php?t=24196 flashing won't require credits if you use same account.

still does not working .. see the log

User: azizski
User credits: 0

Only 1 modem, selected to get information

Getting information from the device...
Getting information from the device...OK

Model: B310s-927
Application port: COM11
Diagnostic port: --
IMEI: 866175023388526
Firmware Version: 21.300.01.00.1304
Build Date: Mar 19 2015, 23:17:38
DL Ver:2.0
DL Info:
swver:21.300.01.00.1304
isover:00.00.00.000.00
webuiver:WEBUI_17.100.09.00.03_CPE
product name:B310s-927
dload type:0
Authority Id:866175023388526,0
Authority Ver:2

User: azizski
User credits: 0
12/2/2015 12:13:03 AM Starting to write device...
Validating file...
File to write: C:\Users\Trickstar\Desktop\Huawei_B310_927_Firmwar e_21.300.01.00.00_general_SIGNED.dgtks
File version: 21.300.01.00.00
Looking for attached port...
Attached port found: COM11
Changing device to download mode...

USB Device REMOVAL
Type: @oem96.inf,%busfilter.devicedesc%;USB Composite Device
VidPid: VID_12D1&PID_1506
Instance id: 6&a3edb4b&0&2

USB Device INSERTION
Type: @usb.inf,%usb\composite.devicedesc%;USB Composite Device
VidPid: VID_12D1&PID_1C05
Instance id: 6&a3edb4b&0&2
Device has signed firmware
Device found
Preparing to write...
Device Product: HUAWEI BV7R11C
Writing file 1 of 11...
Error downloading file 1 of 11
Error writing software
12/2/2015 12:14:36 AM Writing device finished with ERROR

[Valdemaras]

Launch flasher software, press ctrl + L, try to flash your router with given file, after flash failure close program, in directory where program is located there will be new file with .dgtkl extension, send it to me please.

[Azizski]

Launch flasher software, press ctrl + L, try to flash your router with given file, after flash failure close program, in directory where program is located there will be new file with .dgtkl extension, send it to me please.

here you are

http://www.filedropper.com/20151202230532

[Valdemaras]

here you are

http://www.filedropper.com/20151202230532

Thank you we will check and reply with our findings.

[Valdemaras]

Please do this:
1. Launch DC-Unlocker software.
2. Go to Server tab, login.
3. Detect your device. Try to unlock it, if not possible do rest of the steps
4. After that, go to Options tab.
5. Click "Save log".
6. Send that file to me, please.

[Azizski]

Please do this:
1. Launch DC-Unlocker software.
2. Go to Server tab, login.
3. Detect your device. Try to unlock it, if not possible do rest of the steps
4. After that, go to Options tab.
5. Click "Save log".
6. Send that file to me, please.

https://drive.google.com/file/d/0B7Ew5sM5ns6eM1VnSGhuOXRpY2c/view

hope you find out how so quick i need to unlock it

[Azizski]

Valdemaras any updates?

[Valdemaras]

Valdemaras any updates?

At the moment no but we are checking, should have an answer soon for you.

[Valdemaras]

Credits were added back to your account since solution for it could not be found quickly. We will try to gather more information from those who actually unlocked/flashed device succesfully as there are plenty of people unlocking and flashing this very same device with same firmware.
PS. one more thing you should check is drivers and ports that were applied for your device since on detect info same port numbers for diagnostics and application com ports appear which may result in similar issues.