modem not found

[khaledbayoumy]

when i try to unlock my router E5373 i alawys got this message in pic
modem can not found i tried every thing
but i dont have the driver and the router did not showed in ports or usb
what i can do.

[Valdemaras]

If you can not detect modem, check this:
Make sure all drivers are installed or whatever else comes in device's drive
Make sure modems connection software/WEBUI is installed, but not running. (if there is one)
Use Autodetect on DC-unlocker “select model” line.
Make sure modem is not connected to internet.

[khaledbayoumy]

I don't have the modem driver or software can you provide it to me or alink to download it for router E5373

[Valdemaras]

I don't have the modem driver or software can you provide it to me or alink to download it for router E5373

Everything that device needs comes in it's drive when connected to pc it should become visible. Where you can locate your device in device manager now?

[khaledbayoumy]

Everything that device needs comes in it's drive when connected to pc it should become visible. Where you can locate your device in device manager now?

Actually I can't find it
It's not appear

[Valdemaras]

Actually I can't find it
It's not appear

Then problem is either usb cable that you use or worst - usb connector on device malfunctioning.