problem with write firmware E3372h

[tam7iti]

Hello
Only 1 modem, selected to get information

Getting information from the device...OK

Diagnostic port: COM9
DL Ver:2.0
DL Info:
swver:22.315.01.00.1195
isover:WEBUI_17.100.13.01.03-Mod1.0_HILINK
webuiver:WEBUI_17.100.13.00.1195_HILINK
product name:BV7R11HS
dload type:1
Authority Id:123456789123456,0
Authority Ver:1000


User: tam7iti
User credits: 14
24/05/2016 18:11:23 Starting to write device...
Validating file...
File to write: C:\Users\sami\Downloads\Huawei_E3372h_210_Firmware _21.110.99.03.00_SIGNED.dgtks
File version: 21.110.99.03.00
Looking for attached port...
Device has signed firmware
Device found
Preparing to write...
Device Product: HUAWEI BV7R11HS
Writing file 1 of 10...
Error downloading file 1 of 10
Error writing software

USB Device INSERTION
Type: @usb.inf,%usb\composite.devicedesc%;USB Composite Device
VidPid: VID_12D1&PID_1442
Instance id: 6&1e48b48f&0&4
24/05/2016 18:11:51 Writing device finished with ERROR

[tam7iti]

problem resolved thanks

[digicube]

I have the same problem. Could you please tell me how you resolved this tam7iti? Thanks in advance.