EM930

[Abdullah Shafique]

Hello

[Valdemaras]

Hello

If it is not working contact operator of sim card that you try to use device with, you might be missing important settings for usage.

[Abdullah Shafique]

Other sim is working on same unlocked modem, but in this not working.
Its same as before no signal nothing. It may be not unlocked or something?
If not unlocked my credita can be returned or not?

Any help will be appreciated.

BR
Abdullah Shafique

[Valdemaras]

Other sim is working on same unlocked modem, but in this not working.
Its same as before no signal nothing. It may be not unlocked or something?
If not unlocked my credita can be returned or not?

Any help will be appreciated.

BR
Abdullah Shafique

You can check device lock status by repeating detection, repeating unlock does not require new credits as well. If device is with unlocked status but you get no signal it is either sim problem or webui problem in which case you would need to find generic one that is suitable for your device and update device with it.

[Abdullah Shafique]

Ok. Can you tell me more how to find suitable firmware? because this is the first time I am doing it.

BR
Abdullah Shafique

[Valdemaras]

Ok. Can you tell me more how to find suitable firmware? because this is the first time I am doing it.

BR
Abdullah Shafique

Sorry, we do not have assistance on that, try to check manufacturer's page for starters.