Unlock of E3372H failed

[varkey]

Hello,

I checked the supported list, it mentioned Huawei E3372, so purchased the required credits and tried to unlock. How it failed with the below error. Could you please help?


DC - Unlocker 2 Client 1.00.1323

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei E3372h

Selected Applications port COM15

Found modem : E3372
Model : Huawei E3372h
IMEI : 866850xxxxx2519
Serial NR. : Y4QDU1xxxxx07139
Firmware : 22.200.15.00.356
Compile date / time : Nov 3 2015 20:22:40
Hardware ver. : CL2E3372HM
Dashboard version : WEBUI_17.100.12.00.356_HILINK
Web UI version : WEBUI_17.100.12.00.356_HILINK
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)

================================================== =================

Unlocking, please wait ...

AT command error

Error code 37

unlock failed !

================================================== =================

[Valdemaras]

Your modem's firmware is customized and not supported for unlock.

[varkey]

I purchased the credits only because your list of supported device had the Huawei E3372H listed.

Could you please refund the payment pls and take back the credits?

My username is same as the forum username.

[Valdemaras]

I purchased the credits only because your list of supported device had the Huawei E3372H listed.

Could you please refund the payment pls and take back the credits?

My username is same as the forum username.

Refund is completed.