huawei scl-l32 unlock problem on hcu tool

[ronaldo_zidan_7]

Model: HUAWEISCL-L02
IMEI: 867541020667460
SUB_IMEI: 867541020667460
Firmware ver.: MSM8909C900B120_AMSSFeb24201713:48:38
SN: 5SC7N15C18013169
PCB SN: 7N3MEF15C9043912
WiFi MAC: 74:A5:28A:0F:7B
BlueTooth MAC: 74:A5:28A:34:27
Vendor: hw
Country: L
SL: 00000001
RAM: 1GB
eMMC: 8GB

IMEI 1 Sim Lock status:
NET: unknown
NETSUB: unknown
SP: unknown

2017-06-22 18:18:36.212 Autodetect COM port and phone type start!
2017-06-22 18:18:37.173 Found COM port: COM166
2017-06-22 18:18:37.182 Found phone type: Huawei Android phone (Qualcomm CPU)
2017-06-22 18:18:37.202 Connecting to server...
2017-06-22 18:18:37.903 Connected!
2017-06-22 18:18:37.920 Open COM port COM166 (DBAdapter Reserved Interface (COM166))...
2017-06-22 18:18:42.018 Read phone secure info...
2017-06-22 18:18:42.058 Read phone basic info...
2017-06-22 18:18:42.108 Unlocking start
2017-06-22 18:18:42.162 ERROR!
unknown responce!

help please!!!

[Valdemaras]

Let us know your username.

[ronaldo_zidan_7]

user name :
zidan77

[Valdemaras]

user name :
zidan77

Please do this:

1. Restart HCU software.

2. Login with your account on software.

3. Right click on memo area make sure "enable debug logging" has a check mark.

4. Detect your device. Try to unlock it, after error do rest of the steps

5. Right click on memo area and save "debug log file".

6. Send that file to me, please. Can send it via private message.