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Mate 10 Lite 4 credits gone but Huawei ID is still ON!

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  • Mate 10 Lite 4 credits gone but Huawei ID is still ON!

    Hi,
    I was trying to remove Huawei ID from mate 10 lite the software shows successfull operation and 4 credits deducted from my account but phone is still asking for the Huawei ID.I cant be able to find the log from the folder but i m posting the login details here.
    Check account status

    User : 0078CFD5FF
    Credits left : 16
    Support till : 12/2/2019

    Kindly check,Regards!
  • #2

    Hello, please provide photo of phone asking for Huawei ID.

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    • #3

      Customer taken his phone back... Now i cant provide...

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