Unlock fail Huawei P9

[snibo]

Hello,
I wanted to unlock the bootloader on my Huawei P9. Having paid for credits I looked for the Unlock button in the Unlocking menu but only found FRP as per the screenshot. I received the messages shown in the attachment. Are you please able to help me with this?

[Valdemaras]

Your phone is in wrong mode. How to read bootloader unlock code from working phone see here: https://www.dc-unlocker.com/how-to-r...er-unlock-code

[snibo]

Appreciate your reply.
I am following the instructions as posted, as I attempted to do the first time, and have a question or two...
I have Hisuite installed on Windows 10. When I try the driver pack, the log file reports devsetup64: This drivers version lower and doesn’t install. Looking at the device manager, I get results as per the picture. Is this correct? I don't see a modem reference.
DevMan.PNG
Is it possible to reinstate the credits so that I can try to unlock my phone again?
Thanks,
Snibo

[snibo]

It seems that the modem reference isn't needed, I have all options available in the unlocking menu. You were correct about the mode. For some reason I was in boot-load mode on the phone. Probably an ID10T error on my behalf.

Snibo

[Valdemaras]

Credits added back to your account.