P10 unbrick: Cannot open COM port

[v0rt3x]

Hi,

I get the following error after doing test point and trying to flash.

Anything I can do? Phone was working fine before crashing.

[Valdemaras]

Try another board software of your phone, also try connecting phone to another usb port on pc and flash it in advanced mode with only board software file selected.

[v0rt3x]

Managed to get to here but it doesn't go to fastboot, even holding the buttons to force it doesn't seem to do anything.

[Valdemaras]

Means your device's hardware parts are damaged and must be replaced main board,

[v0rt3x]

Possible to get refund?

[Valdemaras]

Yes, refund now completed.