Error code 37

[zero1511]

PLEASE HELP
DC - Unlocker 2 Client 1.00.1403

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei AuthVer 4 modem (New)

Selected Applications port COM7

Found modem : E8372
Model : Huawei AuthVer 4 modem (New)
IMEI : 867423020295263
Serial NR. : C4TDU17901002668
Firmware : 21.327.62.00.1468
Dashboard version : WEBUI_17.100.18.00.1468_RE5
Web UI version : WEBUI_17.100.18.00.1468_RE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 5 (unlock attempts left : 5)

================================================== =================

Unlocking, please wait ...

AT command error

Error code 37

unlock failed !

[Valdemaras]

Hello, this error means that not possible to unlock it.

[zero1511]

Well I understand now but are there other solutions for this device?

[Valdemaras]

If we would know solution, we would provide it then instead of giving this error.