Huawei e5330bs-2 unlocking

[sidibedc18]

hello everyone
i am new here and i have problem unlocking a modem using (DC unlocker 2 client) that i bought from Orange in Guinea-conakry.
the issue is that when i plug the modem to my laptop it does show that the device has been detected at network and sharing center side but on the DC unlocker it says "MODEM NOT FOUND" when i clic on search glass though my settings are all in auto-detect mode.
So any suggestions would help a lot for i would like to use different SIM cards with the modem.
thanks in advance.

[Valdemaras]

If you can not detect modem, check this:
Make sure modem’s connection software/WEBUI/Dashboard is installed, but not running. (if there is one)
Make sure modem is not connected to internet.
Make sure device’s gateway/IP does not duplicate with active adapter