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  • unknown error (398)

    Heya, I'm not too sure if i'm doing the right thing. I want to unlock my bootloader for my Huawei Ascend G510-0100 which is a supported phone.

    manufacturer - Huawei phones
    model - Auto detect (recommended)

    Model : Huawei phone in fastboot mode

    Bootloader Lock State: LOCKED
    System State: OK
    Bootloader Version: 001.001.000

    ================================================== =================

    Factory reset protection Erase start

    unknown error (398)

    Any help would be appreciated, username : buyanewphonepls

    PS: There is no 'Enable OEM-Unlock' option in the dev-options on my ancient phone
    Last edited by myoldphone; 2018-11-16, 12:57 PM.

  • #2
    We do not have bootloader unlock service, we can only read bootloader code from phone.

    How to read bootloader unlock code from working phone see here: https://www.dc-unlocker.com/how-to-r...er-unlock-code
    Bootloader is unlocked from cmd/adb, can follow this guide: https://www.dc-unlocker.com/free-hua...nlock-tutorial
    >>Free Octohide VPN for Android, find it on Google Play Here<<

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    • #3
      Sorry for my noob language, I WANT to get the bootloader code, I know how to unlock it afterwards. But I can't find the 'Read Bootloader Code' button under 'Unlocking', there's only 'FRP and Temp Fastboot unlock'.

      So I guess it cannot detect my phone properly, but HiSuite doesn't work for me (probably bcs my phone is too old or something), so what am I supposed to do now? Is there anything specific I need to install?

      PS: If there is no way for the auto detect to detect my phone properly, is it possible to enter the needed information manually?
      Last edited by myoldphone; 2018-11-16, 05:50 PM.

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      • #4
        I think you are connecting it in Fastboot mode. To read the bootloader code frommy old phone I connected it after normally powering it on. (And use *#*#2846579#*#* on Dialer and Background Settings >> USB Port >> Manufacture Mode) Sorry if normal users are not supposed to post help here...

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        • #5
          Well if I don't connect it in fastboot mode it doesn't get detected at all. And the dialer thingy is nice and all but it doesn't work on my ancient phone. Still appreciate the help.

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          • #6
            What is the Android version of your phone? If it is lower than 6.0 there is an another way to get the unlock code.

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            • #7
              My Android version is 4.1.1

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              • #8
                Okay, I just sent a PM to you.

                Comment


                • #9
                  Since this is still not solved (got a lot of help and advise tho, thanks):
                  Got HiSuite running, no drivers there for me. Dc-unlocker still won't detect my phone. So if there's no way to detect my phone properly (a supported phone) and noone else got any idea I'd like to ask for a refund.

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                  • #10
                    Originally posted by myoldphone View Post
                    Since this is still not solved (got a lot of help and advise tho, thanks):
                    Got HiSuite running, no drivers there for me. Dc-unlocker still won't detect my phone. So if there's no way to detect my phone properly (a supported phone) and noone else got any idea I'd like to ask for a refund.
                    Refund now completed. May order bootloader code by imei: https://play.google.com/store/apps/d...ootloadercodes
                    >>Free Octohide VPN for Android, find it on Google Play Here<<

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