Network Unlock greyed out

[mobistekla]

I have a Y7/TRT-L22 that is network locked. I bought 4 credits for dc-unlocker but now the option is greyed out. Do I have too few credits or is there something else wrong? Please help

[Valdemaras]

Make sure you are not in fastboot mode. Otherwise please add screenshot.

[mobistekla]

I was not in fastboot mode. I'm adding a screenshot

[Valdemaras]

This phone was never supported for netwrok unlokc in first place https://www.dc-unlocker.com/android-feature-table