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  • e5832

    Hi
    I bought credits and downloaded client 0377 (as per one of the posts), and tried more than 10 times with no luck (error 21).
    As I am new to this, maybe I am doing something wrong, what SIM caed should I have in the modem when I try to unlock it? I have one from same provider, and another that I want to use from another provider.

    Is the client I am using ok, as I can see that there are newer versions, but do they support my modem?

    Thanx in advance

  • #2
    Use latest dc-unlocker version. Do not insert any sim card at detect. Be sure modem is detected by autodetect. Restart and do unlock again.

    Comment


    • #3
      thanx
      I tried with no SIM, auto detect and manual, I get no card error:


      DC - Unlocker 2 Client 1.00.0467

      Detecting card :

      selection :
      manufacturer - Huawei datacards
      model - Auto detect

      card not found !

      ================================================== =================


      DC - Unlocker 2 Client 1.00.0467

      Detecting card :

      selection :
      manufacturer - Huawei datacards
      model - Huawei E5830/E583x

      card not found !
      ===========================


      please help

      Comment


      • #4
        Originally posted by real1 View Post
        thanx
        I tried with no SIM, auto detect and manual, I get no card error:


        DC - Unlocker 2 Client 1.00.0467

        Detecting card :

        selection :
        manufacturer - Huawei datacards
        model - Auto detect

        card not found !

        ================================================== =================


        DC - Unlocker 2 Client 1.00.0467

        Detecting card :

        selection :
        manufacturer - Huawei datacards
        model - Huawei E5830/E583x

        card not found !
        ===========================


        please help
        This can help you...
        1# Connect E5832 via short-cable to free PC usb ports (avoid hub) (Better if is an Xp based machine)
        2# Waiting for detection usb pheripherals
        2# Install WiFi Manager software
        3# Try correct installation&detection of modem opening wifi management software
        4# Close management software
        5# Start dc-unlocker and let auto-detect
        6# If modem is not recognized try:
        6/1# check any other lan-network you have into PC (this can disturb dc-unlocker detection)
        6/2# Another dc-unlocker software version (suggest 460)
        6/3# Restart sometimes resolves this problem
        6/4# Another PC machine (not win7 64bit)

        Comment


        • #5
          Thanx for your reply
          But as I am totally new, can you please tell me about the wifi management software, and where I can get it and if you recommend any please.

          Thanx again

          Comment


          • #6
            Originally posted by real1 View Post
            Thanx for your reply
            But as I am totally new, can you please tell me about the wifi management software, and where I can get it and if you recommend any please.

            Thanx again
            Could you try to use this software version for detect: http://www.dc-unlocker.com/test/dc-u..._0474_beta.exe
            Do not uninstall previous version. Just run from this file.

            Comment


            • #7
              Originally posted by Vincentas View Post
              Could you try to use this software version for detect: http://www.dc-unlocker.com/test/dc-u..._0474_beta.exe
              Do not uninstall previous version. Just run from this file.
              No luck, I still get the no card error

              Comment


              • #8
                Originally posted by real1 View Post
                No luck, I still get the no card error
                If you can not detect modem you should check the fallowing:
                Check, if the drivers are installed
                Check, if the connection software for this modem is closed and modem is not connected to internet
                Check, if you use autodetect function in dc-unlocker software
                Check, if you use latest dc-unlocker software version.

                Comment


                • #9
                  Originally posted by Vincentas View Post
                  If you can not detect modem you should check the fallowing:
                  Check, if the drivers are installed
                  Check, if the connection software for this modem is closed and modem is not connected to internet
                  Check, if you use autodetect function in dc-unlocker software
                  Check, if you use latest dc-unlocker software version.
                  Hi
                  I am using latets (1.00.0528) and same problem, card not found

                  Is there anyway to get the modem to work again with own provider?

                  BTW, I see that I dont have any credit although I did not unluck the modem

                  regards

                  Comment


                  • #10
                    It should be working with own provider without problems. Dc-unlocker does not effect it.
                    Write me your username and I will check, where you credits are.

                    Comment


                    • #11
                      Originally posted by real1 View Post
                      No luck, I still get the no card error
                      Make sure the E5832 is turned on, then detect.

                      Can you connect with the router connected to the pc using the wifi connection manager?

                      Comment


                      • #12
                        Hi again
                        I tried to upgrade the firm, now it is responding, but firm update failed.
                        I can see it via wifi manager (no SIM though) and still get same error no card detected.

                        Comment


                        • #13
                          Hi again
                          I have inserted a simcard (other provider) and here is what I get:

                          selection :
                          manufacturer - Huawei modems
                          model - Auto detect (recommended)

                          Found modem : E5832
                          Model : Huawei E5830/E583x
                          IMEI : 354104030335212
                          Firmware : 676.11.00.20.112sp05
                          Dashboard version : UTPS15.001.05.06.375_MAC15.001.06.05.375
                          Serial NR. : Z84CAC1010601535
                          SIM Lock status : Locked (Card Lock)

                          So is it still lucked (I guess so as signal icon is red) and what to do now please?

                          Comment


                          • #14
                            Now you need to unlock it. Enter username and pasword you received after bought credits, press check login, detect modem asnd do unlock.

                            Comment


                            • #15
                              What SIM do I have to have while unlucking, same provider or any please?

                              Comment

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