huawei e188 direct unlock failed, return credits please

[jhusephy]

Selected Applications port COM14
Selected Diagnostics port COM13

Found modem : E188
Model : Huawei E188
IMEI : 355916040241844
Serial NR. : E2U4CB11A2005524
Firmware : 21.045.02.00.137
Compile date / time : Jun 9 2011 19:54:42
Hardware ver. : CH3E188SM
Dashboard version : UTPS21.005.11.00.137_MAC21.005.11.02.137_LNX21.005 .11.05.137
Voice feature : not supported in current firmware
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 10 (unlock attempts left : 0)

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Unlocking, please wait ...

Resetting unlock counter ...
Error code 166

unlock failed !

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it consumed 4 credits and does not open the bands my user is jhusephy he is a Venezuelan bam

[Valdemaras]

Credits were added back, modem firmware version is not supported for unlock.