Refund request

[Marcus11]

I tried but couldn't unlock Huawei e5577cs. All the attempts failed. Afterwords I realised that it was probably because it’s different from e5577 which is listed by you. Moreover it wasn’t found by the app:

DC - Unlocker 2 Client 1.00.1431
Detecting modem :
selection :
manufacturer - Huawei modems
model - Auto detect (recommended)
modem not found !

Can I get the €7 refund please? Sorry for bothering you.

[Valdemaras]

We need to know your software user name to check this.
What firmware/software version your device shows in it's info page?

[Marcus11]

Username Marcus11

Device name:	E5577Cs-321
IMEI:	860783039949672
IMSI :	Unknown
My number:	Unknown
Hardware version:	CL1E5573SM11
Software version:	21.316.01.01.394
Web UI version:	17.100.15.00.394
LAN MAC address:	3C:FA:43:88:C2:9C
WAN IP Address:	Unknown
WAN IPv6 Address:	Unknown

The codes you send me didn't work unfortunately. Now I have 6 attempts left

[Valdemaras]

We do not generate any codes for it...

[Valdemaras]

Refund is available, but due to recently changed policy by PayPal regarding refunds, taxes are applied, which sometimes may reach up to 40% of the amount paid - in most cases way less. If you see no use in those remaining credits i can do a refund, but you should be aware as informed in user agreement and info message before payment that refunded amount will be less than you paid because of these changes. Please let me know your decision should I initiate refund or add credits back.

[Marcus11]

That would be fine. Thanks very much!

[Valdemaras]

Refund now completed.