Cant restaure p20 pro imei

[octopus82]

Hello team

need your help to restore lost imei from CLT-L29

here is operation log thanks


27/01/2021 23:17:55
HCU Client v1.0.0.0362
Account: o******82

Before operation turn phone to TestPoint mode:
Turn off phone, then short TestPoint on phone pcb
and plug USB cable
Wait for device "HUAWEI USB COM 1.0" in Ports


Repair
New IMEI 1 : 86******************
New IMEI 2 : 86******************
New downgrade/customization limitations : UNLOCKED
2021-01-27 23:17:55.368 Connecting to server...
2021-01-27 23:17:55.665 Connected!
2021-01-27 23:17:56.352 Not found HUAWEI device in Test Point mode!
2021-01-27 23:17:56.524 Found fastboot device: 0123456789ABCDEF
2021-01-27 23:17:56.618 Reading info...
2021-01-27 23:17:58.259 Read NV FAIL!
2021-01-27 23:18:00.682 PIHeadFile.hash invalid hash!
2021-01-27 23:18:00.682 ImeiFile_I0.hash invalid hash!
2021-01-27 23:18:00.697 ImeiFile_I1.hash invalid hash!
2021-01-27 23:18:00.697 Done!

Fastboot provided info:
Model: CLT-L29
Firmware: CLT-L29 9.1.0.311(C431E5R1P9)
Bootloader FB lock: unlocked
Bootloader User lock: locked
CPU: kirin970

Found signed IMEI:
IMEI1: 86******************
IMEI2: 86******************
SIM NW_LOCK status: UNLOCKED

Found OEM data:
IMEI:86******************
IMEI1:86******************
Model: CLT-L29
Version limitation: OFF
SIMCARDMODE: double
Bootloader User lock: locked
RD mode: OFF
Phone ID: 891314478737C50
2021-01-27 23:18:05.058 Repairing...
2021-01-27 23:18:06.198 Wrong backup file!
Memo log saved to F:\Phone\box\hcu\HCU_362\Logs\20210127_231806_HCU_ XloaderRepair_891314478737C50.txt

[Valdemaras]

Update HCU to latest version and then try again.