Update recovery parttion FAIL after run DC phoenix

[nivez]

Hi, I can't upload android 7.0 nougat because I have a message:

Erasing ver .. .
File size: 5 261 937 616 bytes
Current version(CURVER): RNE-L21C432B100
Writing rescue_recovery partition
RESCUE_RECOVERY partition update :FAIL partition length get error
Uptade recovery parttion FAIL

Cannot enter in Recovery mode

Am I uploading the wrong android version? Do I have too few credits? How could I check the android version on my phone. And whether it is installed?

Phone: Huawei mate 10 Lite

[Valdemaras]

Possibly wrong. Credits are ok. There is option to read phone info in last tab on dc-phoenix user interface.

[nivez]

Could you describe more precisely how to check the read info in DCphoenix? Is it about the Read info button and do job?

I would have another request. Could you please restore my credits? I was unable to restore the system and lost my credits

I would also like to ask which version of Android do you recommend? The default was 7.0 Nougat and I would like to upload it

[Valdemaras]

You have 72h of use on tool instead of credits. Can your phone boot up normally?
Read phone info on dc-phoenix https://www.dc-unlocker.com/dcphoenix-read-phone-info

[nivez]

Post read phone info on this forum?

Yes, I can boot normaly but I cannot format the phone by erecovery

[Valdemaras]

Post read phone info on this forum?

Yes, I can boot normaly but I cannot format the phone by erecovery

Sadly we won't be able to assist with your erecovery issues related to resetting device.