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  • Error detecting phone

    Hi,

    I have an issue - i guess its due to drivers but I will start at the beginning.

    I installed the drivers provided by google and plugged in my Huawei P9 and entered "Manufacture Mode".
    Then I started dc unlocker but it did not detect my phone. So I downloaded HCU and tried with that and success it detects my phone - but when I try to unlock the bootloader it instantly tells me
    "2021-03-22 19:53:35.795 Autodetect COM port and phone type start!
    2021-03-22 19:53:35.795 Compatible COM ports not found!

    Read bootloader code fail!
    Phone not found !"

    I attached a screenshot of my driver screen and hcu successful connect.

    Any ideas how I can get this working?

    Thanks
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  • #2
    You need to install Hisuite on computer, close it, then launch hcu, connect phone, put it in manufacture mode and see device manager if drivers appear correctly. There should be no "!" or "?" and your phone should be visible under ports section.
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