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I cannot unlock my phone

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  • I cannot unlock my phone

    Hello,

    I charge my account with 7 euro then when I try to unlock my phone 4 euro is cut and nothing happend and it keep telling me error 62 cannot connect to server
    My username is mr.dos5

    ================================================== =================

    DC - Unlocker 2 Client 1.00.1431

    Detecting phone :

    selection :
    manufacturer - Huawei phones
    model - Huawei F685/NEO2000

    Selected Applications port COM5
    Selected Diagnostics port COM6

    Found Phone : 19
    Model : Huawei F685/NEO2000
    IMEI : 357530043118996
    Firmware : 115.11.473.01.118
    Hardware ver. : WL1F685M

    ================================================== =================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ================================================== =================

  • #2
    Repeating unlock does not ask for new credits. This problem related to connection priority on pc. Also you should use auto-detect instead of selecting ports.
    >>Free Octohide VPN for Android, find it on Google Play Here<<

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    • #3
      This is my old topic
      https://forum.dc-unlocker.com/forum/...nlock-my-phone
      Hello,

      I tried to unlock my phone but it did not work I tried to contact you and I got a poor help and I did not get my money back in the account.
      I top up with 7 euro 4 euro was cut for nothing.

      I do ot like your service and I want my money back to my bank account.
      Thanks,
      I use auto detect, and every thing okey from my side. I charged with 7 euro and I have left 3 euro, so why I paid money if my phone did not unlocked.
      Last edited by Valdemaras; 2021-04-26, 04:19 PM.

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      • #4
        That's because credits are taken the moment you press the service button. Detection info you've provided shows that ports were selected manually so I assumed you've selected them. And I see you have unlocked it successfully eventually now.
        >>Free Octohide VPN for Android, find it on Google Play Here<<

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