I paid a lot of money for my code not to work

[PatrickTer]

I recently bought a DC Phoenix HCU timed license 3 days, and 4€ of credit, I tried to use these credits for the DC unlocker but nothing works and my credits were used anyway, so 4€+19€ in the wind.

[Valdemaras]

That is not very informative about the problem, where are the details of it? Why using DC-unlocker if bought time license account, maybe need to use HCU/DC-phoenix? Have you checked tutorials or contacted someone to ask about things you do not understand or have no experience with, we are always there to advice?

[PatrickTer]

I actually contacted someone who told me that I had to take credit and take a 3 day license at 19€, I did it and now I've lost money for something that is expensive and doesn't work.

[Valdemaras]

Doesn't sound like someone from our support would have given such advice unless you had bought some credit amount before and offer was made to convert your credits into time license when you have necessary amount of credits and contact us again for it. Even on purchase page it says to buy time license not credits if phone is on android 8 or later. Anyway, can't help with anything since no details were provided, no user name, no errors, nothing.

[PatrickTer]

I was actually advised by your support to do this, the problem is what do I do now, I still paid for something that doesn't work, and I'm not paying for nothing.