PIN Code removal

[machine]

Hi,

If a modem has an unknown PIN code active on it, what is the best way to remove the PIN code?

Not sure where the PIN is located, firmware or software/dashboard.

Would updating the firmware remove the PIN code, or would you need to update the dashboard?

Thanks
Gaz

[Arunas]

pin code is store to sim card

[machine]

Thanks Arunas