Unlock button disabled

[fiera]

Hi

I just downloaded the unlocking software, followed all the instrucions but when in unlocking tab the unlock button is disabled. What can i do?

[Vincentas]

Copy all here what is detected by dc-unlocker.

[leelee]

Cant unlock the product

Guys ,

Software installed , internet path working ( not via E586 ) updated drivers , ISP software shutdown , no firewalls on , no AV installed . DC-unlocker runs fine , detects E586 , put the name and PW supplied in server details but no Unlock button ?? just greyed out .

[Gintas]

Guys ,

Software installed , internet path working ( not via E586 ) updated drivers , ISP software shutdown , no firewalls on , no AV installed . DC-unlocker runs fine , detects E586 , put the name and PW supplied in server details but no Unlock button ?? just greyed out .

Unlock button is disabled, because DC-Unlocker detected modems "SIM lock status: unlocked".
Is there other providers SIM card inserted in the modem? If not, then insert other providers (not original) SIM card and detect again.
Then Unlock button should be enabled.

[leelee]

Thanks for the fast response . I have tried this with a sim card from Telstra ( the device is on OPTUS ) and it shows unlocked with the telstra card in it . the custom APN is set up fine as i use same settings with the telstra sim card and all works fine ?

[Gintas]

Thanks for the fast response . I have tried this with a sim card from Telstra ( the device is on OPTUS ) and it shows unlocked with the telstra card in it . the custom APN is set up fine as i use same settings with the telstra sim card and all works fine ?

If you can use other providers SIM card with modem and DC-Unlocker shows "unlocked" when there is other providers SIM card inserted, then it means your modem was already unlocked or is not locked at all.