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SIM lock status unknown and unlock button greyed out
I'm trying to unlock a Huawei E585U-82 but keep getting the error "SIM Lock status : unknown(read failed)". This occurs regardless of what SIM is inside, but this is what I get with a foreign SIM:
-------------------------------------------
DC - Unlocker 2 Client 1.00.0890
Detecting card :
selection :
manufacturer - Huawei modems
model - Huawei E585U-82
Found modem : E585u-82
Model : Huawei E585U-82
IMEI : [removed, but is correct]
Serial NR. : Q9Q4CB9242004688
Firmware : 11.106.00.00.426
Compile date / time : Mar 2 2012 16:33:30
Hardware ver. : CD1E5830FM SIM Lock status : unknown(read failed)
-------------------------------------------
Also the Unlock button is greyed out - perhaps because of the above?
I've successfully bought the right number of credits, which are recognised when I click on Check login.
The device is locked - it was sold to me as locked, and the correct SIM works while the foreign SIM I'm using gets an invalid SIM error.
Not sure what to, I'd be grateful for any suggestions.
Thanks.
Solved and unlocked after contacting via Live Chat.
If someone else have this issue with 0890 version of DC-Unlocker, please use older one:
SIM lock status unknown and unlock button greyed out
I'm trying to unlock a Huawei E585U-82 but keep getting the error "SIM Lock status : unknown(read failed)". This occurs regardless of what SIM is inside, but this is what I get with a foreign SIM:
-------------------------------------------
DC - Unlocker 2 Client 1.00.0890
Detecting card :
selection :
manufacturer - Huawei modems
model - Huawei E585U-82
Found modem : E585u-82
Model : Huawei E585U-82
IMEI : [removed, but is correct]
Serial NR. : Q9Q4CB9242004688
Firmware : 11.106.00.00.426
Compile date / time : Mar 2 2012 16:33:30
Hardware ver. : CD1E5830FM SIM Lock status : unknown(read failed)
-------------------------------------------
Also the Unlock button is greyed out - perhaps because of the above?
I've successfully bought the right number of credits, which are recognised when I click on Check login.
The device is locked - it was sold to me as locked, and the correct SIM works while the foreign SIM I'm using gets an invalid SIM error.
Not sure what to, I'd be grateful for any suggestions.
Thanks.
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