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Several days ago I rewrote my 3g medem( huawei E1750) dashboard with software Huawei Dashboard Creator/Writer beta but when I was trying to unlock it by dc-unlocker client, I got the message that the modem is not supported( and sim lock status is unknown, read file failed) although the medem's model is included in the supporting modem list. So I want to ask "can someone help me to solve this problem so that I can use dc-unlocker client to unlock it?".
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Can you copy here all text what DC-Unlocker shows? Then we will be able to check more.Originally posted by wangyuanwill View Post -
DC - Unlocker 2 Client 1.00.0913
Detecting card :
selection :
manufacturer - Huawei modems
model - Auto detect (recommended)
IMEI : 355013047754415
Serial NR. : NJA5TA1162208279
Compile date / time : Jan 22 2011 12:02:53
Dashboard version : sudani one connect
Chipset : Qualcomm MSM6290
SIM Lock status : unknown(read failed)
sorry, this modem not supported !
Above is the message from dc-unlocker by" auto detect" modeComment
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Check if there are no other Huawei devices connected at the same time.Originally posted by wangyuanwill View Post
Try to reinstall drivers.
Try to use other computer.
Or write back original dashboard.Comment
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I have written back the original dashboard and the message above was got after the original dashboard had been writtenComment
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Then please go to My Computer > Properties > Hardware > Device Manager.Originally posted by wangyuanwill View Post
Open "Modems" and "Ports" sections there and write me what do you see in there.
Or, you can make a screenshot and send it to me.Comment
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In port section there are:
1 Huawei Mobile Connect-3G Application Interface(COM4)
2 Huawei Mobile Connect-3G PC UI Interface(COM5)
In the modem section there is:
Huawei Mobile connect-3G Modem
I think the problem is caused by the dashboard, because before the original dashboard was overwritten, I used DC-unlocker to detect it, it could be recoginzed. However, after the original dashboard was overwritten(covered by another dashboard)--->the original dashboard was rewritten to the modem----> use DC-unlocker to detect it, the problem above happened.Comment
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Try to detect in this way when original dashboard is written:Originally posted by wangyuanwill View Post
Connect modem with not original sim inserted and wait till connection software starts and tell that sim is incorrect.
Then close connection software. After start dc-unlocker and try detecting.Comment
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The problem has been solved. Thank you very much for you help!Comment
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[QUOTE=Gintas;39327]Can you copy here all text what DC-Unlocker shows? Then we will be able to check more.[/QUO]
Sir, I am very sorry to disturb you but I met another problem when I was trying to unlock Huawei E303 for my friend the text showing in dc-unlocker is followed:
"selection :
Manufacturer - Huawei modems
model - Huawei E303
Found modem : E303
Model : Huawei E303
IMEI : 861195000317194
Serial NR. : X7S4CA1211926410
Firmware : 11.126.16.16.491
Compile date / time : Jan 04 2012 15:08:51
Hardware ver. : CD3E173M
Dashboard version : UTPS21.005.11.02.491_MAC21.005.11.05.491
Chipset : Qualcomm MSM6290
Voice feature : disabled
SIM Lock status : Locked (customized firmware)
Wrong codes entered : 10 (unlock attempts left : 0)
sorry, this modem not supported !"
from the medom client interface, when I inserted an unsupported sim card to huawei E303 it didn't ask me to enter an unlock code, it only showed in a message box that " only specified sim card is supported"!
Sir, could you please help me to solve this problem?Comment
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[QUOTE=wangyuanwill;40282]What country and provider is this modem locked to?Originally posted by Gintas View Post
Do you have username for DC-Unlocker software? Or Vygis/Rocker/Infinity/DC-Unlocker dongle? If yes, then please contact us via Live Chat on working hours (Monday to Friday 9am to 5pm GMT). Then we will be able to check more (we might need to take some data from your modem).
Live Chat you can find here: http://www.dc-unlocker.com/contactsComment
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