MiFi5792 relock

[ngoctoan242]

Hi!
I have novatel MiFi5792. I unlock by tool DC-Unlock ok.
After factory reset. My devices MiFi5792 relock and sim card invalid
You can help me!

[Valdemaras]

Hi!
I have novatel MiFi5792. I unlock by tool DC-Unlock ok.
After factory reset. My devices MiFi5792 relock and sim card invalid
You can help me!

Hello,
Use same account that you used to unlock it earlier, repeating unlock on same device won't require credits.

[ngoctoan242]

Thank you team support

[batono100]

Hello!

I was already purchased (26/07/2014) unlocking for this device and all was ok.
But some time ago I stopped using device.

Now I`m trying to use it and it`s not working, just tell me "no sim card is found" (I was trying to put in 3 different worling 3g and 4g sim-cards)

DC software tells me:

manufacturer - Novatel
model - Auto detect (recommended)

Found Applications port COM5
Found Diagnostics port COM6

Found modem : MiFi5792
Model : MiFi5792/MiFi 2
IMEI : 013240006052291
Firmware : 1.23.9
Compile date / time : Jul 26 2013 12:28:30
Chipset : Qualcomm MDM9215
NAND Flash : MT29F4G08ABBEA3W
SIM Lock status : Locked (PH-NET PIN)

Can You help me with this problem?

Thank You!

[Valdemaras]

Hello!

I was already purchased (26/07/2014) unlocking for this device and all was ok.
But some time ago I stopped using device.

Now I`m trying to use it and it`s not working, just tell me "no sim card is found" (I was trying to put in 3 different worling 3g and 4g sim-cards)

DC software tells me:

manufacturer - Novatel
model - Auto detect (recommended)

Found Applications port COM5
Found Diagnostics port COM6

Found modem : MiFi5792
Model : MiFi5792/MiFi 2
IMEI : 013240006052291
Firmware : 1.23.9
Compile date / time : Jul 26 2013 12:28:30
Chipset : Qualcomm MDM9215
NAND Flash : MT29F4G08ABBEA3W
SIM Lock status : Locked (PH-NET PIN)

Can You help me with this problem?

Thank You!

Seems your device relocked, maybe after reset. If you have unlocked it in past using DC-unlocker then can repeat it for free with same account, it won't cost anything.

[batono100]

Thank You!
All is OK with DC-unlocker. Now it says "unlocked" but the problem with "no-sim card" persists.
Even I`ve entered right APNs.
Maybe some problem with a device ;(

[Valdemaras]

Either device or sim card, if another sim card gives same result then most likely device's hardware fault.