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  • Att 2372

    Can anyone assist in getting the 2372 from AT&T unlocked?

    When I plug the device into Windows 7 it does not auto detect the drivers. I have tried the Novatel Generic Mobile Broadband drivers and it seems to install correctly and get recognized as a new network (work, home, public screen pops), but the unlock software always says card not found!

    I have bought the credits and cant get anywhere.

    I have tried it with the SIM in and out, and on 3 different computers (win7 and winxp). Any help would be appreciated.

    Thanks!

  • #2
    If you can not detect modem you should check the fallowing:
    Check, if the drivers are installed
    Check, if the connection software for this modem is closed and modem is not connected to internet
    Check, if you use autodetect function in dc-unlocker software
    Check, if you use latest dc-unlocker software version.

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    • #3
      Success unlocking AT&T MiFi 2372

      I signed up with AT&T 2 weeks ago. Living in the States and working in Canada, I need an unlocked device.

      I was successful in unlocking my AT&T MiFi 2372. I did the following:

      1- I searched the Novatel Wireless website with "att mifi 2372" and I found the latest USB drivers. (The latest firmware is also there).

      2- DC-Unlocker did not detect the device: "modem not found !"

      3- I searched the Novatel Wireless website with "Bell mifi" and found the latest *locked* firmware, version 5.26.2. I also found Mobilink 3.00.14 for the Bell 2372. I loaded that firmware on my AT&T 2372.

      4- The first 3 steps out of 5 of the firmware upgrade were successful. Steps 4 and 5 failed. These last 2 steps have to do with with loading the XML files for the web management utility.

      5- At this point, DC-Unlocker reports finding the modem, and reports a *locked* status. Using dc-unlocker, it unlocked the 2372 like a charm.

      6- I then connected with wifi. The XML web management pages not being in the firmware, I only got *Hello world!* on the landing page.

      7- I then searched with Google for a "generic 5.26.2 MiFi 2372 firmware". I did not find any, but a few links to people who sell unlocked 2372 and applications, and I asked then for a copy of the firmware. I got 1 positive response.

      8- I uploaded the generic firmware. The device remained unlocked and works flawlessly. I tried my Telus SIM card in it, and it reports it is not activated, wich is correct. It connects OK with my AT&T SIM card. No GPS access, even though the GPS Com Port is present (I have not done extensive testing of GPS). The working Mobilink software for that firmware is included. It also gives access to the Wifi management via USB. Mobilink 3.00.14 does not. I found out that in order to have access to the Mobilink stuff on the USB storage device, I had to turn off File sharing on sdcard, in the System tab on the web management page. Default WEP key is 12345 and Login password to administration pages on the web is: admin.

      That should be complete. Whether loading the Bell firmware before loading the generic firmware is really needed, I don't know. I did it before finding the generic firmware. Perhaps the generic firmware loads directly in an unlocked state, I don't know.

      I hope this helps.

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      • #4
        Success unlocking AT&T MiFi 2372

        Forgot to mention I used dc-unlocker version 1.00.0467

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        • #5
          Any chance you could help us get the generic firmware? Thanks for all the help. You rock.

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