Novatel 2372 driver for Windows 7?

[debidkeem]

I just can't get DC Unlocker to recognize my device when plugged in via USB. I'm trying to use the generic firmware but can't do so unless I can get the appropriate driver for Windows 7.

Maybe it's not possible, I don't know.

Any help would be seriously appreciated.

[Vincentas]

If you can not detect modem you should check the fallowing:
Check, if the drivers are installed
Check, if the connection software for this modem is closed and modem is not connected to internet
Check, if you use autodetect function in dc-unlocker software
Check, if you use latest dc-unlocker software version.

[debidkeem]

Thanks for the tips!

I am using this driver on Windows 7 64 bit:

NvtlDriverEthernet_V2.03.06.009

I am using auto detect in DC Unlocker

I am using DC Unlocker 1.00.0913

The modem is not connected to the internet, but how do I know if the modem connection software is closed or not?

Thanks again!

[Vincentas]

Thanks for the tips!

I am using this driver on Windows 7 64 bit:

NvtlDriverEthernet_V2.03.06.009

I am using auto detect in DC Unlocker

I am using DC Unlocker 1.00.0913

The modem is not connected to the internet, but how do I know if the modem connection software is closed or not?

Thanks again!

From task manager. Maybe any processes related to modem are running there.

[debidkeem]

Checked the task manager while the modem was plugged in. I didn't see anything there. Any hope? I'm about to return this unit.

[Gintas]

Checked the task manager while the modem was plugged in. I didn't see anything there. Any hope? I'm about to return this unit.

Check in Task Manager > Processes tab. Maybe there is a process running.

Write what do you see in Modems and Ports sections in Device Manager, maybe you could try to manually set the ports for DC-Unlocker to detect modem.

[debidkeem]

I did check the processes tab. I didn't see anything in there.

[Gintas]

I did check the processes tab. I didn't see anything in there.

Please write what do you see in Device Manager in Ports and Modems sections.
(Right click on My Computer > Properties > Hardware > Device Manager. Open "Modems" and "Ports" sections).

[debidkeem]

Again, I'm using Windows 7 64 bit, not XP.

Under Device Manager, I see under 'Modems':

Agere Systems HDA Modem

And nothing else. There is no 'Ports' section under Device Manager.

[Vincentas]

Again, I'm using Windows 7 64 bit, not XP.

Under Device Manager, I see under 'Modems':

Agere Systems HDA Modem

And nothing else. There is no 'Ports' section under Device Manager.

Could you try other computer with xp or windows 7 (not 64 bit)?
You need to see modem under modems and ports sections of device manager.

[debidkeem]

The only other computer I have is also Windows 7 64 bit. Same results there.

[Gintas]

The only other computer I have is also Windows 7 64 bit. Same results there.

Then it might be drivers problems - seems not all drivers install, because ports does not appear.

[debidkeem]

Just tried two different units on a Windows XP PC and a Windows 7 32bit PC. Nothing worked. I feel like I must be doing something wrong, but I just can't figure it out.

Any ideas would be greatly appreciated.

[batpot]

see if this does the trick:

http://www.novatelwireless.com/content/files/Drivers/NovatelDriverML3SupportEXE_V2.03.27.002.zip

[debidkeem]

It's funny how I've actually already tried that too. Didn't work. What did work was using the micro USB cable that came with the 2372. (Face palm)

Of course, I thought I would just use a micro USB cable that was lying around instead. Mistake.

Everything played nicely with the supplied cable.