option GEO0301 - unlock problem

[smootny]

DC - Unlocker 2 Client 1.00.0309

Detecting card :

selection :
manufacturer - Option
model - Auto detect

Found modem : GlobeTrotter HSUPA Modem
Model : GT EXpress HSUPA (GE0301)
IMEI : 356301011xxxxxxxxx
Firmware : 2.8.0AHd
Serial NR. : EE4882N03M
SIM Lock status : Locked (PH-NET PIN)

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Unlocking, please wait ...


unlock failed !

(error code 24)


================================================== =================

User : xxxxxxx
Password : OK !
Credits left : 4

================================================== =================

I have credits for unlock - but I don't know why my modem is still locked.

[Avantha]

Please use the latest version of DC Unlocker Client.

[smootny]

Please use the latest version of DC Unlocker Client.

still the same problem ..

[Vincentas]

This error you receive, because port is not free. Some other software is taking the port. Check,if the modem conenction sfotware is closed at unlock time. Check, if you use autodetect function when detecting modem.

[smootny]

This error you receive, because port is not free. Some other software is taking the port. Check,if the modem conenction sfotware is closed at unlock time. Check, if you use autodetect function when detecting modem.

I try on 3 diffrent computers - every one have problem with ports ??

[Arunas]

Not PC have problem, maybe left started globetrotter connect software , maybe running gt detect or other process, maybe you selected wrong ports .. Error 24= Port unavailable.

[smootny]

Not PC have problem, maybe left started globetrotter connect software , maybe running gt detect or other process, maybe you selected wrong ports .. Error 24= Port unavailable.

everytime when I need unlock any modem , don't choose port but press autodetect BUTTON. This is the best way to find modem. everytime this method works 100%. For modem's like this I do reinstall windows - yesterday. Nothing changed - this is not a windows problem or like you say running something process . If DC- unlocker find modem all needed ports are avaible.
I thing this is dc software problem. why ?
Because - if I want choose this modem manually - i can do it - but ports chossing section is unavaible !!!!!!

[Arunas]

To be sure what problem, please contact live chat , will enabled debug and we can check live fast (in minutes) and fix if there bug in latest version.

[smootny]

To be sure what problem, please contact live chat , will enabled debug and we can check live fast (in minutes) and fix if there bug in latest version.

Technical support can't help me too

[Vincentas]

I wrote you a private message. Could you check it?

[smootny]

I wrote you a private message. Could you check it?

If will be faster - I can do anything online - and speak with you in online chat.
just tell me.

[Vincentas]

Could you check your private messages?

[smootny]

Could you check your private messages?

OK Vincentas - my modem is unlocked now - like I write you in e-mail.
Big thanks for help - for all dc team.
Maybe my help with testing unlock on this option GE0301 was helpfull too .

Best Regards.
smootny

[Vincentas]

Thank you for good news.

[smootny]

Vincentas - tell me something.
If after unlock I want update modem software - simlock will back to my modem - or not ??
How I can put modem in boot mode ?