Problem with Nokia Booklet 3G

[Valentin]

I tried to unlock my Nokia Booklet 3G with DC-unlocker 1.00.0388,
but it returns only the message, "unlock failed error code 31".
I selected "run as administrator" and deaktiveted Windows Firewall,
also turned off AT&T Connection Manager.

How can I unlock it successfully?

[Avantha]

Can you post the logs here or you can contact live support.

[Valentin]

DC - Unlocker 2 Client 1.00.0388

Detecting card :

selection :
manufacturer - Option
model - Auto detect

Found modem : GTM382
Model : GTM 382
IMEI : ***************
Firmware : 2.9.4.11Hd
Serial NR. : PR2998G1JG
SIM Lock status : Locked (PH-NET PIN)

================================================== =================

Unlocking, please wait ...

Preparing Boot Download mode ... OK
Sending loader ... OK
Waiting modem to be ready ... OK
Restarting modem ... OK

unlock failed !

(error code 31)


================================================== =================

Newest log is above.
It seems to be processed "98%", then failed.

[Vincentas]

Could you contact us on Monday by live chat? Working hours from 11 to 19 gmt. Then we would be able to chech more what may be wrong.

[vaseks]

Hi I have almost the same problem, but the finl log is a bit different:

User : vaseks
Password : OK !
Credits left : 15

================================================== =================


DC - Unlocker 2 Client 1.00.0388

Detecting card :

selection :
manufacturer - Option
model - Auto detect

Found modem : GTM382
Model : GTM 382
IMEI : 358232030106709
Firmware : 2.9.4.11Hd
Serial NR. : PR299B21RX
SIM Lock status : Locked (PH-NET PIN)

================================================== =================

Unlocking, please wait ...

Preparing Boot Download mode ... OK
Sending loader ... OK
Waiting modem to be ready ...

unlock failed !

(error code 24)


================================================== =================

User : vaseks
Password : OK !
Credits left : 0

================================================== =================

Could you plese help me?
Thanks

[Vincentas]

Could you try restarting computer, detect modem again and do unlock again? Unlocking same modem again does not need credits. If that does not help - contact us by live chat from our web page.

[delxu]

Hi I have almost the same problem, but the finl log is a bit different:

User : vaseks
Password : OK !
Credits left : 15

================================================== =================


DC - Unlocker 2 Client 1.00.0388

Detecting card :

selection :
manufacturer - Option
model - Auto detect

Found modem : GTM382
Model : GTM 382
IMEI : 358232030106709
Firmware : 2.9.4.11Hd
Serial NR. : PR299B21RX
SIM Lock status : Locked (PH-NET PIN)

================================================== =================

Unlocking, please wait ...

Preparing Boot Download mode ... OK
Sending loader ... OK
Waiting modem to be ready ...

unlock failed !

(error code 24)


================================================== =================

User : vaseks
Password : OK !
Credits left : 0

================================================== =================

Could you plese help me?
Thanks

I got an almost same error as Vaseks got. I was not aware of that I should run the program as Administrator. So I did a reboot and try to unlock again. But this time, it gave the following error:

DC - Unlocker 2 Client 1.00.0388

Detecting card :

selection :
manufacturer - Option
model - GTM 382
application port - COM8
diagnostic port - COM8

card not found !


=====================

then I went to my device manager and found the 3G modem is gone!
It seems it is corrupted? isn't it?

How can I do now?

[delxu]

:-) it is solved

I saw in another post said his reboot didn't work, but shutdown did work.

So I did a shutdown and removed my battery and reinstall it.

After I powered on again, the 3G modem was back. Then I shut down the ATT connection manager and run the dc-unlocker as administrator again.

This time it worked very well. It did successfully unlock it!!

Thanks all for the information you provided.

[vaseks]

I tried to do it the same way as you did but my booklet is still locked :-(. It seems like the my one is not unlockable... Lucky guys who unlocked their booklets.

[Vincentas]

I tried to do it the same way as you did but my booklet is still locked :-(. It seems like the my one is not unlockable... Lucky guys who unlocked their booklets.

We were not able to unlock your modem. Refund was done.