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  • Error Code 21

    Hello,

    by unlocking GlobeTrotter HSDPA Modem iCON 225 i get the error message 21.
    What can i do?

    Sascha

  • #2
    Error 21 is modem not response, it can be drivers problem, try update drivers to generic. it presents in dc-unlocker install directory.

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    • #3
      Hi,

      i tried it out but without success. After installing the generic driver, the software can´t connect to the GT.

      I am using Vista, i will try to use a XP system to solve the problem. Maybe it works. Do you have another idea?

      Sascha

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      • #4
        Next week we will change unlocking system for this modem, then will unlock ICON 225 stable in all os.

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        • #5
          Hi,
          thx for your fast support. Do i have to download the new unlocking software?
          Where i can see when you offer the new version.

          Sascha

          Comment


          • #6
            Hello,

            i tried to unlock the model with new .238 unlocker software, but without success. I used the software with two different systems. Windows XP Prof & Windows Vista. i get allways the error code 21.
            When do you plan offer the update of the software?

            Sascha

            Comment


            • #7
              I have exactly the same problem!

              The data of dc-unlocker:
              Found modem : GlobeTrotter HSDPA Modem
              Model : iCON 225
              IMEI : xxxxxxxx
              Firmware : 2.4.6Hd
              Serial NR. : DR298BS7FH
              SIM Lock status : Locked (PH-NET PIN)

              ================================================== =================

              Unlocking, please wait ...
              Preparing boot loader ... ok !

              unlock failed !

              (error code 21)

              it loads the boot loader every time to 50% then it stops and the error message appears.

              when the software starts loading onto the stick, the sticks starts flashing very fast (about 3-4 times faster then in normal mode)

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              • #8
                After about 2 days there will be a new fixed version. Could you check, maybe something is taking ports? Maybe connection software is running or some process is started.

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                • #9
                  i tried it on a second computer (also win xp sp3). Absolutely the same problem! No connection software was running.
                  The usb-card is detected but after starting preparing boot loader it breaks up.

                  Hope the new version will resolve this, as this usb-card is probably the most common in germany (because of special promotion of T-Com).

                  Comment


                  • #10
                    Same thing happens to me

                    All ist already written. Everyone knows the Problem with Error 21.

                    We really need a Version that works. I payed EURO 15,- via Paypal an still the Software is not unlocking the device. Please fix it ASAP

                    Comment


                    • #11
                      New version is coming for tomorrow, error have not all customers just, a few percent . Error is because modem not response after download mode is enabled. Windows not load drivers (not all time) . Unlock for this modem procedure will changed totally.

                      Comment


                      • #12
                        I have the same problem with Web´n´Walk iCON225.
                        I get always the error 21 and 22.I test it with different drivers on Windows XP SP2.

                        I hope the new version will solve the problem :-)
                        THX

                        Comment


                        • #13
                          i had the same problem, but debranding firmware solved it

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                          • #14
                            Originally posted by z0rg_ger View Post
                            i had the same problem, but debranding firmware solved it
                            http://rapidshare.com/files/191262096/debrand_i225.rar
                            Thank you for the link.
                            Maybe you can tell us more details of your unlock.
                            I debranded the firmware, too but i get allways error code 22.

                            Some idea?
                            I use Windows Vista
                            deactivate 3g software
                            use locked SIM

                            Sascha

                            Comment


                            • #15
                              Status before:

                              Found modem : GlobeTrotter HSDPA Modem
                              Model : iCON 225
                              IMEI : 359xxxxxxxxxxx
                              Firmware : 2.4.6Hd
                              Serial NR. : DR2982V2LP
                              SIM Lock status : Locked (PH-SP PIN)

                              Killing threads in Taskmanager or changing drivers didnt solve it. i use vista too.
                              Then i updated the firmware from t-mobile 2.4.6hd to Option FW, updated PC software and drivers and DC-unlocker worked.

                              Comment

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