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Sierra Wireless USB 305 Lightning Connect (Error code = 101)

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  • #1

    Sierra Wireless USB 305 Lightning Connect (Error code = 101)

    Hi. I have problem when unlocking Sierra Wireless USB 305 Lightning Connect. Can you help decide this problem?

    Thanks

    Searching modem... OK
    Reading modem info... OK
    Switching modem port mode... OK
    Reading modem port mode... OK
    Reading modem IMEI... OK
    Reading modem model name... OK
    Reading modem firmware version... OK
    Reading serial number... OK
    Reading modem functionality status... OK
    Reading SIM status... Not Inserted
    Reading Lock status... OK

    Readed modem info:

    Modem COM port : COM7
    CGMM name : USB 305
    IMEI : 352683031713651
    Serial number : D88064014991020
    Firmware : I2_0_0_11ap CARMD-EN000104 2010/03/12 15:12:01
    Lock status: Locked (PH-NET PIN)

    20:46:04.535 Unlock procedure started!

    Connecting to server... OK
    Reading modem IMEI... OK
    Send data to server... OK
    Read data from server... OK
    Unlocking... failed!
    Send data to server... OK
    Read data from server... OK
    Switching modem port mode... OK
    Searching for security data... OK
    Send data to server... OK
    Read data from server...
    Disconnected from server!

    20:46:22.856 Error!

    Error code = 101
    Tags: None
  • #2
    Originally posted by 305USB View Post
    Hi. I have problem when unlocking Sierra Wireless USB 305 Lightning Connect. Can you help decide this problem?

    Thanks

    Searching modem... OK
    Reading modem info... OK
    Switching modem port mode... OK
    Reading modem port mode... OK
    Reading modem IMEI... OK
    Reading modem model name... OK
    Reading modem firmware version... OK
    Reading serial number... OK
    Reading modem functionality status... OK
    Reading SIM status... Not Inserted
    Reading Lock status... OK

    Readed modem info:

    Modem COM port : COM7
    CGMM name : USB 305
    IMEI : 352683031713651
    Serial number : D88064014991020
    Firmware : I2_0_0_11ap CARMD-EN000104 2010/03/12 15:12:01
    Lock status: Locked (PH-NET PIN)

    20:46:04.535 Unlock procedure started!

    Connecting to server... OK
    Reading modem IMEI... OK
    Send data to server... OK
    Read data from server... OK
    Unlocking... failed!
    Send data to server... OK
    Read data from server... OK
    Switching modem port mode... OK
    Searching for security data... OK
    Send data to server... OK
    Read data from server...
    Disconnected from server!

    20:46:22.856 Error!

    Error code = 101
    Have you tried to repeat detect/unlock procedure? Is there any card in the modem during detect/unlock time? If you still face same error please contact us by live support chat from our website.
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