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Netgear MR6500 Repair IMEI... AT command error

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  • Stan1234
    replied
    Than you for issuing a credit. Unfortunately before I saw your message was attempting to get the router to connect again. Was able to get it to connect with a different cable. I saw a note that it requires 29 credits to fix the IMEI, so I made credit purchases of 10 and 19 credits.
    the process returned Bad AT Command and failed.
    Could I ask you to credit me back 29 credits?
    apologize for not seeing your comment before I did this.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by Stan1234 View Post
    To Valdemaras
    When I try to auto detect MR6110 says it doesn't detect. Using current dc-unlocker release.
    my firmware is NTGX65_12.01.48.00
    Trying to service imei.
    sounds like I purchased dc-unlocker credits for nothing. Can you credit me as well?
    your support info stated it supports MR6110 otherwise would not have purchased anything.
    my user is stan1234
    It says in the supported models' list and tutorials to contact us to check if your device's version is supported, but your firmware sadly isn't. A refund for the credit purchase has been issued now.

    Leave a comment:


  • Stan1234
    replied
    To Valdemaras
    When I try to auto detect MR6110 says it doesn't detect. Using current dc-unlocker release.
    my firmware is NTGX65_12.01.48.00
    Trying to service imei.
    sounds like I purchased dc-unlocker credits for nothing. Can you credit me as well?
    your support info stated it supports MR6110 otherwise would not have purchased anything.
    my user is stan1234

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by rdmev View Post
    Hi there.
    I also got the AT command error. I really wish your software worked and got the IMEI changed but since it doesn't work I guess I need a refund.

    Thank you

    user name: rdmeville


    DC - Unlocker 2 Client 1.00.1442

    Detecting modem :

    selection :
    manufacturer - SierraWireless/NETGEAR
    model - Auto detect (recommended)

    Interface : 192.168.10.1
    Found modem : MR6500
    Model : NETGEAR MR6500
    IMEI : 0160260xxxxx
    Serial NR. : 6RB633WGAxxxx
    Firmware : NTGX65_12.01.16.01
    SIM Lock status : unlocked

    ================================================== =================

    Repair IMEI...
    New IMEI 35038524113xxx
    Connecting to server...
    Writing IMEI...

    AT command error​
    Credits were refunded back to your account. Please take your time to check Supported models or tutorials where it is listed that your firmware is not supported.

    Leave a comment:


  • rdmev
    replied
    Hi there.
    I also got the AT command error. I really wish your software worked and got the IMEI changed but since it doesn't work I guess I need a refund.

    Thank you

    user name: rdmeville


    DC - Unlocker 2 Client 1.00.1442

    Detecting modem :

    selection :
    manufacturer - SierraWireless/NETGEAR
    model - Auto detect (recommended)

    Interface : 192.168.10.1
    Found modem : MR6500
    Model : NETGEAR MR6500
    IMEI : 0160260xxxxx
    Serial NR. : 6RB633WGAxxxx
    Firmware : NTGX65_12.01.16.01
    SIM Lock status : unlocked

    ================================================== =================

    Repair IMEI...
    New IMEI 35038524113xxx
    Connecting to server...
    Writing IMEI...

    AT command error​

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by galactico98 View Post
    Hi I also have the At command error firm my MR6550, can I get a refund? And can repair IMEI be done at all for NTGX65 12.01.47.00
    Refund has been completed, please contact us or check tutorials/supported devices to confirm if your version is available for the service.

    Leave a comment:


  • bjones4995
    replied
    When you get the AT command error it is from the firmware being to new there is nothing we can do but hope the new software comes out soon and it has the pro 5 and 6 in it

    Leave a comment:


  • galactico98
    replied
    Forgot to attach the error, to my previous postIMG_5843.jpg

    Leave a comment:


  • galactico98
    replied
    Hi I also have the At command error firm my MR6550, can I get a refund? And can repair IMEI be done at all for NTGX65 12.01.47.00

    Leave a comment:


  • Kaitokid
    replied
    Hi I would like to know if the Firmware 10.04.22.01 for the MR6500 is supported for repair IMEI and Unlocked. Thank you

    Leave a comment:


  • knegineer79
    replied
    i have the same issue with the AT command error as well

    Leave a comment:


  • maxpaynecu
    replied
    Originally posted by bjones4995 View Post
    is there any info on a date for the patch to get the mr6110 back working
    Did you got this working ?? Thanks

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by bjones4995 View Post
    is there any info on a date for the patch to get the mr6110 back working
    No, at the moment there are no dates for it.

    Leave a comment:


  • bjones4995
    replied
    is there any info on a date for the patch to get the mr6110 back working

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by mccfs68 View Post
    I have an MR6550 and got the AT Command error. Attached is a log. Can I get a refund or do i need to wait for fix. just bought this device
    [ATTACH]n197889[/ATTACH]
    If device is in supported models list then yes, refund can be done, otherwise I can only return credits back to your account as it was done now. If unsure, it is best to contact us or check supported models list before purchase/using service. This will prevent mistakes.

    Leave a comment:

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