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INQ Diagnostic Problem - Support Team please check!!

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  • INQ Diagnostic Problem - Support Team please check!!

    For correct AMOI phone detection, please turn ON phone, wait till phone fully starts, turn into USB and after windows detects device, you can press "Detect phone".


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Amoi INQ1

    Phone not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Amoi INQ1

    Phone not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Auto detect (recommended)

    Diagnostic port not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Auto detect (recommended)

    Diagnostic port not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Auto detect (recommended)

    Diagnostic port not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Auto detect (recommended)

    Diagnostic port not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Auto detect (recommended)

    Diagnostic port not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Auto detect (recommended)

    Diagnostic port not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting phone :

    selection :
    manufacturer - SkypePhone AMOI
    model - Auto detect (recommended)

    Diagnostic port not found !

    ================================================== =================


    DC - Unlocker 2 Client 1.00.0557

    Detecting card :

    selection :
    manufacturer - Huawei modems
    model - Auto detect (recommended)

    Found modem : 19
    IMEI : 354069030306424
    Firmware : 1_V1.0.38Com_ALL_200909151200 1 [Jul 27 2009 16:00:00]
    Compile date / time :
    SIM Lock status : unknown(read failed)

    sorry, this card not supported !

    ================================================== =================


    If i select manually to SkypePhone Amoi and select INQ than it wont detect the Phone but if Huawei Modem is selected than it reads the Phone..

    DC should allow selecting Ports or a better detection for devices.


    regards

  • #2
    This is a Huawei phone, not AMOI. Please select manufacturer as 'Huawei phone' and then detect in 'autodetect' option.

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