Orange RIO II

[padwad]

Trying to unlock orange rio 2 phone but dc unlocker only gives 12 digit codes and my phone is asking for 16 digits .
any help out there thanks

[Valdemaras]

Please, unlock your device by going to "Unlocking" tab and clicking "Unlock"/"Do the Job".

[padwad]

Hi I have tried that but it doesn't give me the option to do that with the orange rio II

[padwad]

Auto detect cant detect phone and the other listed rio wont give me the right code

[Valdemaras]

Are you using latest version of dc-unlocker software? If not you can get it here - https://www.dc-unlocker.com/downloads/get/yKpY7NkO . Also could you tell me information you get from detection?

[padwad]

DC - Unlocker 2 Client 1.00.1005

Detecting phone :

selection :
manufacturer - ZTE phones
model - Auto detect (recommended)


Phone not found !

DC - Unlocker 2 Client 1.00.1005

Detecting phone :

selection :
manufacturer - ZTE phones
model - ZTE Rio II


Phone not found !

[Valdemaras]

If you can't detect phone check:
If all drivers are installed.
If there is a software related to your phone, make sure it is closed.
Try changing usb ports, find one connected directly to motherboard.
If possible try other computer.

[padwad]

hello
all drivers up to date. just tried it on a 64bit machine with windows 8 and a 32 bit machine with windows 7 and neither can find the phone. Must be because its an Orange network phone as i can't think of anything else to do

[padwad]

Hello
It is sorted now. It was a conflict with a usb prog trying to connect to the phone to read the memory card so it wouldn't let dc unlocker link up,once disabled it worked fine . Thanks for the help

[Valdemaras]

Your welcome, glad it was sorted out.