problem with ac 30

[sengeorge]

Docomo zte ac 30 not dected by dc

Software Version ZTAC30DT02
Hardware Version AC30_100101

it is working fine with docomo sim

I tried to contact u through online chat but failed

pls advice me what to do

[Valdemaras]

What version of dc-unlocker you have installed?

If you can not detect modem, check this:
Make sure all drivers are installed.
Make sure modems connection software is installed, but not running. (if there is one)
Use Autodetect on dc-unlocker “select model” line.
Make sure modem is not connected to internet.

[sengeorge]

What version of dc-unlocker you have installed?

If you can not detect modem, check this:
Make sure all drivers are installed.
Make sure modems connection software is installed, but not running. (if there is one)
Use Autodetect on dc-unlocker “select model” line.
Make sure modem is not connected to internet.

My version is DC - Unlocker 2 Client 1.00.1005

all drivers are installed and i can connect it to internet also
Modems connection software is installed but not burning

used both auto detect and manual too

Modem is not connected to internet

[Valdemaras]

What windows do you use? If you use Vista,7 or greater windows then try to run dc-unlocker as administrator and then try to detect the device.

[sengeorge]

What windows do you use? If you use Vista,7 or greater windows then try to run dc-unlocker as administrator and then try to detect the device.

sir I'm using xp always

[Valdemaras]

Go to device manager and see under what lines your device appears? Maybe there are yellow "?" or "!" next to it?

[sengeorge]

Go to device manager and see under what lines your device appears? Maybe there are yellow "?" or "!" next to it?

sir the driver is installed perfectly because i can connect to internet and it is showing zte on com 2 and 23

[Valdemaras]

sir the driver is installed perfectly because i can connect to internet and it is showing zte on com 2 and 23

Try to detect your device manually, by selecting its model fro mthe list, then delete application port number and enter COM23 in diagnostics port box, try to detect it then.